Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Robbins

Charlotte,NC

Summary

Dedicated Lead Teacher with several years of hands-on experience of customer service creating fun and interactive learning experiences. Recognized for maintaining safe and caring environment for children or customers. Ready to work with a great work ethic and energy! I am interested in a second job for after my preschool job that ends at 1:30pm M-F.

Overview

6
6
years of professional experience

Work History

Lead Teacher

Albermarle Presbyterian Preschool
Charlotte, NC
07.2023 - Current
  • Utilized data-driven decision making processes to assess student progress, inform instruction, and monitor teaching effectiveness.
  • Attended district meetings related to curriculum changes or initiatives.
  • Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
  • Assisted in developing evaluation tools such as rubrics or checklists for assessing student work.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • It is Monday-Friday 9-1:30

Private Nanny

Marcy Neal
Charlotte, NC
04.2023 - 07.2024
  • Administered basic first aid techniques when needed while monitoring health conditions closely.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Planned age-appropriate educational activities designed to promote learning and development.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Assisted with homework, tutoring and school projects as needed.
  • Assisted with bedtime routines such as bathing, changing clothes or reading stories.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Responded quickly in emergency situations using sound judgment and problem solving skills.
  • Provided positive reinforcement through rewards systems for good behavior.
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Took children on outings such as parks, library visits, sports events or educational trips.

Restaurant Waiter

Bad Daddy's Burger Bar
Charlotte, NC
10.2022 - 03.2023
  • Greeted customers, provided menus and answered questions about menu items.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Assisted guests with making food and beverage selections.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Assistant

Bird Decorative Hardware & Bath
Charlotte, NC
06.2022 - 09.2022
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Greeted visitors, clients and guests in a professional manner.
  • Entered data into databases accurately and efficiently.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Gathered and sorted data for reports and files.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained positive working relationship with fellow staff and management.
  • Received and distributed mail, letters and packages.
  • Performed accounting or financial analysis.
  • Scheduled meetings, appointments and travel arrangements for staff members.

Restaurant Waiter

Que onda tacos and tequila
Matthews, NC
05.2020 - 06.2022
  • Greeted customers, provided menus and answered questions about menu items.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Assisted guests with making food and beverage selections.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Resolved customer complaints in a polite manner according to company policy.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Cashier

Pike Nursery
Matthews, NC
11.2018 - 05.2019
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Identified pests or diseases on plants and implemented appropriate solutions.
  • Inspected plants regularly to ensure quality standards were met.

Cashier

Bruster's Real Ice Cream
Matthews, NC
05.2018 - 11.2018
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Stocked shelves with merchandise when needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

Some College (No Degree) - Psychology, Currently Online

Grand Canyon University
Phoenix, AZ

Skills

  • Classroom Management
  • Behavior Modeling
  • Activity Planning
  • Menu knowledge
  • POS System Operation
  • Supply Restocking
  • Food safety understanding
  • Food allergy awareness
  • Cleanliness and hygiene
  • Strong multitasking
  • Guest Engagement
  • Suggestive Selling
  • Ordering Procedures
  • Cash Handling
  • Data Entry
  • File Management
  • Time Management
  • Calendar Management
  • Email correspondence
  • Problem-Solving

Timeline

Lead Teacher

Albermarle Presbyterian Preschool
07.2023 - Current

Private Nanny

Marcy Neal
04.2023 - 07.2024

Restaurant Waiter

Bad Daddy's Burger Bar
10.2022 - 03.2023

Assistant

Bird Decorative Hardware & Bath
06.2022 - 09.2022

Restaurant Waiter

Que onda tacos and tequila
05.2020 - 06.2022

Cashier

Pike Nursery
11.2018 - 05.2019

Cashier

Bruster's Real Ice Cream
05.2018 - 11.2018

Some College (No Degree) - Psychology, Currently Online

Grand Canyon University

Similar Profiles

CREATE PROFILE
Abigail Robbins