Abigail Roberts
Littleton,CO
Summary
Experienced leader with strong background in guiding teams, demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server, Bartender, Shift Lead, Front of House Manager, General Manager
Bar Louie
07.2019 - 03.2025
- Bartending was a newfound skill with this company
- It gave me yet another chance to be a leader and help the industry grow as a whole
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with management to develop strategies for improving overall store operations.
- Profit and loss management.
- Proper ordering of products to run an efficient restaurant.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
Rides Operator, Trainer, Team Lead, Supervisor
Elitch Gardens Theme and Waterpark
03.2018 - 10.2021
- I was hired on as a ride operator in March 2019
- My main duties were to operate a ride properly after an extensive amount of training, greet guests, ensure their safety, and also make sure they have fun all at the same time
- This job gave me a lot of enjoyment
- I quickly moved up in my first year and became a trainer
- This new responsibility was really great for me, because it showed me that I could be a leader and teach people how to properly run a ride
- At the beginning of the next year, I was promoted to a Team Lead
- This newfound position was amazing
- I was a leader
- I trained people to be the best that they could be
- Shortly the following year, I was promoted to a Supervisor
- I was the head of a very large portion of the park
- I had a ton of responsibilities, and I truly felt like I was thriving
- Conducted regular performance evaluations for operators, providing constructive feedback and setting goals for growth.
Server
On The Border
04.2018 - 08.2019
- Server duties were roughly the same as previously stated
- Ensuring guest satisfaction, timeliness with drinks and food, proper etiquette, and team work with fellow coworkers
Hostess, Server’s Assistant, Expeditor, Server
Blue Heron Grill
06.2014 - 08.2017
- I was first hired on as a hostess in 2014
- I greeted guests, sat them appropriately, answered phones, and prepared to-go orders
- Three months into working as a hostess, I moved onto being a server's assistant
- I cleaned tables promptly and dispersed dishes into the dish pit
- One year into working at this establishment, I moved up, again, to the expeditor position
- This position was a much faster pace, since it was dealing with the food hands on
- I checked dishes to ensure they were cooked properly and looked accordingly
- Quickly after being an expeditor, I also became a server
- I greeted tables, took drink orders and food orders, handled money, and ensured the guests had an enjoyable time
Education
Diploma -
White Bear Lake Area High School
05.2016
Bachelor’s Degree - Integrative Healthcare, Pre Healthcare
Metropolitan State University of Denver
12.2020
Skills
- Multitasking
- Quick to learn
- Communication
- Determination
- Timeliness
- Listening
- Adaptability
- Patience
- Leadership
- Personable
- Strong work ethic
- Exceptional customer service
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Server, Bartender, Shift Lead, Front of House Manager, General Manager
Bar Louie
07.2019 - 03.2025
Server
On The Border
04.2018 - 08.2019
Rides Operator, Trainer, Team Lead, Supervisor
Elitch Gardens Theme and Waterpark
03.2018 - 10.2021
Hostess, Server’s Assistant, Expeditor, Server
Blue Heron Grill
06.2014 - 08.2017
Bachelor’s Degree - Integrative Healthcare, Pre Healthcare
Metropolitan State University of Denver
Diploma -
White Bear Lake Area High School
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