Summary
Overview
Work History
Education
Skills
Timeline

Abigail Robertson

Midland,MI

Summary

Dynamic and dependable professional with a friendly demeanor, skilled in problem-solving and time management. Proven success at Firehouse Subs in enhancing customer satisfaction and building loyalty through exceptional service. Adaptable team player with a keen attention to detail, committed to maintaining high standards and contributing to a positive work environment.

Overview

5
5
years of professional experience

Work History

Post-event Cleaning

Great Lakes Loons
05.2023 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Cashier

Firehouse Subs
02.2018 - 09.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

N/ A - N/ A

Midland High, 1301 Eastlawn Dr, Midland, MI 48642
03.2013

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking

Timeline

Post-event Cleaning - Great Lakes Loons
05.2023 - 08.2023
Cashier - Firehouse Subs
02.2018 - 09.2018
Midland High - N/ A, N/ A
Abigail Robertson