Abigail Rodriguez
Northborough,MA
Summary
Dedicated and diligent employee with a strong focus on customer service, multitasking, and time management. Committed to providing every customer with a positive and memorable experience. Skilled in effectively managing multiple tasks and ensuring efficient use of time.
Overview
11
11
years of professional experience
Work History
Clinical Laboratory Associate
UMass Memorial Health Care
11.2024 - Current
- Gather high-quality samples for inpatient and outpatients.
- Prepare and maintain phlebotomy equipment, including needles, tourniquets, and other supplies.
- Adhere to safety practices while performing phlebotomy procedures following universal precautions guidelines.
Lab Support Technician
Cincinnati Children's Hospital
02.2021 - 12.2021
- Receive and accession specimens using LIS; ensuring proper patient identification, specimen integrity and timeliness.
- Resolve test order related issues and manage add-on tests. Research and resolve uncommon tests.
- Interact with customers in a courteous, attentive, and conscientious manner. Respond quickly to parents requests and concerns.
Outreach Specialist/Lab Assistant
St. Elizabeth Medical Center
10.2017 - 02.2021
- Receive specimens from both inpatient and outreach facilities and distribute to proper departments for testing.
- Perform quality control to make sure specimens are labeled and collected properly.
- Load specimens onto 8100 line. Troubleshoot problems for Roche machine. Pour off shared specimens. Perform rapid testing and result entry.
- Answer phone calls from outreach offices and hospitals, forwarding to the proper department when necessary.
Laboratory Process Technician
TriHealth
08.2013 - 10.2017
- Collect quality specimens for diagnostic testing.
- Ensure patients are safe and comfortable during specimen collection.
- Responsible for proper labeling, aliquoting, packaging, and tracking of specimens throughout entire TriHealth system.
- Always maintain a positive and safe environment for patients and coworkers.
Education
Certified Phlebotomy Technician - Phlebotomy
Warren County Career Center
Lebanon, OH01-2013
High School Diploma -
East Clinton High School
Sabina, OH01-2012
Skills
- Specimen Processing
- Supply Restocking
- Laboratory Safety Procedures
- Quality Control
- Specimen Collection
- Phlebotomy
Timeline
Clinical Laboratory Associate
UMass Memorial Health Care
11.2024 - Current
Lab Support Technician
Cincinnati Children's Hospital
02.2021 - 12.2021
Outreach Specialist/Lab Assistant
St. Elizabeth Medical Center
10.2017 - 02.2021
Laboratory Process Technician
TriHealth
08.2013 - 10.2017
High School Diploma -
East Clinton High School
Certified Phlebotomy Technician - Phlebotomy
Warren County Career Center
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