Abigail Rogers
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player willing and excited to learn new skills. Organized, dependable candidate successful at managing multiple priorities and a stressful environment with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Team Lead
Panera Bread
09.2021 - 06.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Clackamas Middle College
Happy Valley, OR06.2022
Skills
- Structure Erection
- Proactive Problem-Solving
- Job Assignments
- Crew Management
- Time Management
- Cash Register Operations
- Safety Procedures
- Sequence Diagrams
- Guest Satisfaction
- Kitchen Staff Management
Accomplishments
employee of the month
Timeline
Team Lead
Panera Bread
09.2021 - 06.2023
High School Diploma -
Clackamas Middle College