Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Romero

Oakland,CA

Summary

Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Dealership Valet

Toyota Chuck Patterson Auto World
12.2022 - Current
  • Monitored traffic flow of dealership parking lot.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Located and retrieved vehicles quickly to minimize customer wait times.

Dental Office Patient Coordinator

Radiant Dental
08.2020 - 07.2021


  • Answered phone calls and answered questions from potential customers.
  • Scheduled appointments for customers in person or over telephone.
  • Confirmed patient appointments in respective doctors' calendars with reminder phone calls.
  • Managed office logistics by maintaining files and collecting payments.
  • Insured the privacy of patient health records to meet compliance with HIPAA.

Dental Assistant

Perla Dental
08.2019 - 03.2020
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Prepared patient x-rays and images for dentist review.

Safety Coordinator

Santa Clara Swim Club
06.2017 - 08.2019
  • Attentively monitored swimmers to identify distress.
  • Scanned main areas to monitor for any safety risks.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Assisted in the organization and implemented safety protocols during swim meets

Lifeguard/Swim Instructor

City Of Santa Clara
06.2016 - 08.2019
  • Promoted safe and inclusive environment for pool patrons.
  • Provided emergency first aid and CPR as needed.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Implemented proper safety protocols and emergency response plans.


Cashier/Food Runner

Veggie Grill
08.2017 - 12.2017
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register and processed payments from customers. POS system to enter orders, process payments and issue receipts.
  • Assisted with bussing tables and cleaning up spills.
  • Greeted customers and provided menus upon arrival to dining room.


Cashier

Buenos Amigos Market
01.2016 - 06.2016
  • Tallied cash drawer at beginning and end of each work shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Biology

De Anza College

High School Diploma -

Wilson High School
Santa Clara
06.2018

Skills

  • Safe Driving Practices
  • Customer Service Excellence
  • Sales Expertise
  • Money Handling
  • Bilingual
  • Team Collaboration
  • Strong Manual Dexterity
  • First Aid
  • Public Safety

Timeline

Dealership Valet

Toyota Chuck Patterson Auto World
12.2022 - Current

Dental Office Patient Coordinator

Radiant Dental
08.2020 - 07.2021

Dental Assistant

Perla Dental
08.2019 - 03.2020

Cashier/Food Runner

Veggie Grill
08.2017 - 12.2017

Safety Coordinator

Santa Clara Swim Club
06.2017 - 08.2019

Lifeguard/Swim Instructor

City Of Santa Clara
06.2016 - 08.2019

Cashier

Buenos Amigos Market
01.2016 - 06.2016

Biology

De Anza College

High School Diploma -

Wilson High School

Similar Profiles

CREATE PROFILE
Abigail Romero