Abigail Roscoe
Tacoma,WA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Acme Distribution
09.2023 - Current
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assisted in reducing product damage by properly handling and storing materials.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Consistently lifted materials weighing as much as 30-60 pounds.
Seasonal Sales Associate
Nordstrom
05.2023 - 07.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assistant Property Manager
West Coast Self Storage
05.2022 - 04.2023
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Courtesy Clerk
Fred Meyer
03.2018 - 07.2020
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Collected more than 200 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Education
High School Diploma -
Lynnwood High School
Bothell, WA06.2017
Skills
- Merchandise staging
- Purchase order verification
- Packaging and Labeling
- Order picking and processing
- Clerical Support
- Customer Support
- Regulatory Compliance
- Property tours and inspections
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementHealthcare benefitsTeam Building / Company RetreatsPaid time offWork from home optionCompany CultureTimeline
Warehouse Associate
Acme Distribution
09.2023 - Current
Seasonal Sales Associate
Nordstrom
05.2023 - 07.2023
Assistant Property Manager
West Coast Self Storage
05.2022 - 04.2023
Courtesy Clerk
Fred Meyer
03.2018 - 07.2020
High School Diploma -
Lynnwood High School
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