Key decision Maker in critical business & sales management.
Bringing Expertise in Business Development Strategies
Expert in the Consultative Sales Process
status quo and embracing fresh, alternative thinking to address complex business strategies.
Highly respected leader in sales & teams management
Lauded for making staff training and mentoring a high priority.
Solid reputation for clearly and effectively communicating to audiences from a variety of cultural, educational, and economic backgrounds; compelling contract negotiator.
Robust history in providing exceptional customer service and client support.
Overview
4
4
years of professional experience
Work History
Retreat Manager Executive
Hale Akua Garden Farm & Eco Retreat Center
05.2022 - Current
Sales driven executive
Most my Retreats I close at Hale Akua over the last 3 years range from $30,000K - $60,000K
I usually close about 3-4 retreats a month.
I currently manage the front desk 5 days a week & supervise a team of 16. That includes house keeping, landscaping & maintenance.
Managed and motivated employees to be productive and engaged in work & team projects.
Accomplished multiple tasks within established timeframes & budget.
Maintained professional, organized, and safe environment for employees and patrons.
Prioritize the Guest Experience.
Enhanced customer satisfaction by resolving any needs or disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Developed a strong company culture focused on guest service’s, employee engagement, collaboration, and continuous learning opportunities.
Sales Associate
Victoria Secrets
05.2021 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Coordinated sales promotions and events to drive store traffic and increase sales volume.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Increased customer loyalty with personalized shopping experiences and attentive service.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prioritized helping customers over completing other routine tasks in store.
Developed strong rapport with customers and created positive impression of business.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Performed cash, card, and check transactions to complete customer purchases.