Abigail Rousseau
Bellerose,NY
Summary
Organized team player seeking a long-term position in an established medical office supporting physicians, nurses, and other medical staff to facilitate patient care. Highly adaptable individual bringing three years of experience in customer service. Willing to go the extra mile to meet patients' needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant Intern
Pediatric Plus
Astoria, NY
10.2023 - Current
- Performed patient intake duties, including taking vital signs and medical histories.
- Scheduled, and verified appointments with patients, preparing charts, pre-admission, and consent forms.
- Monitored patient stability by checking vital signs and weight.
- Kept facility stocked with necessary supplies, equipment, and instruments.
- Answered phones, scheduled appointments, greeted patients, and ordered supplies.
Wheelchair Agent
Pax Assist JFK
Jamaica, NY
12.2022 - 09.2024
- Aided customers with TSA checkpoint screenings.
- Backed wheelchairs down jetways to safely overcome decline of ramp.
- Greeted customers, answered questions and discussed services.
- Carried and operated radio or pager to communicate with airport personnel.
Manager
Melt Shop
Garden City, NY
03.2021 - 07.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Trained employees on additional job positions to maintain coverage of roles.
Cashier
Burger King
Saint Albans, NY
06.2020 - 06.2021
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
Education
Certification - Phlebotomy
Access Institute
Kew Gardens, NY10-2023
Certification - EKG
Access Institute
Kew Gardens, NY10-2023
High School Diploma -
Martin Van Buren High School
Queens Village, NY06.2022
Some College (No Degree) -
York College of The City University of New York
Jamaica, NYSkills
- Customer Service Management
- Cash Management
- Motivating Employees
- Emotional Support
- Time Management
- Vital Sign Monitoring
- Patient Scheduling
- HIPAA Compliance
- Exam Room Preparation
- Training Initiatives
Certification
- EKG
- Phlebotomy
Timeline
Medical Assistant Intern
Pediatric Plus
10.2023 - Current
Wheelchair Agent
Pax Assist JFK
12.2022 - 09.2024
Manager
Melt Shop
03.2021 - 07.2022
Cashier
Burger King
06.2020 - 06.2021
Certification - Phlebotomy
Access Institute
Certification - EKG
Access Institute
High School Diploma -
Martin Van Buren High School
Some College (No Degree) -
York College of The City University of New York
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