Abigail Ruetten
Henderson,NV
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
5
5
years of professional experience
Work History
Server
Ventano Italian
04.2022 - Current
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Improved dining experience by providing prompt, attentive service to guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Poured and prepared mixed drinks for banquet guests.
Server
Sushi Wa
04.2023 - 10.2023
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Streamlined drink preparation processes with efficient bartending techniques, resulting in shorter wait times for guests.
Cocktail Server
The Golden Tiki
05.2021 - 03.2022
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Hairstylist/Hair and Makeup Artist
Paisley Beauty
06.2020 - 02.2022
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Education
Mixology/ Bar Management
Crescent School of Gaming And Bartending
Las Vegas12.2023
Event Planning
CSN
Las Vegas09.2020
Makeup For Film And Television
MUD
Burbank, CA01.2020
Cosmetology
Aveda Institute
Las Vegas, NV09.2019
Skills
- Strong work ethic
- Cash handling
- Guest engagement
- Cleanliness standards
- Memory retention
- Safe food handling
- High volume dining
Timeline
Server
Sushi Wa
04.2023 - 10.2023
Server
Ventano Italian
04.2022 - Current
Cocktail Server
The Golden Tiki
05.2021 - 03.2022
Hairstylist/Hair and Makeup Artist
Paisley Beauty
06.2020 - 02.2022
Mixology/ Bar Management
Crescent School of Gaming And Bartending
Event Planning
CSN
Makeup For Film And Television
MUD
Cosmetology
Aveda Institute