Abigail Rutland
Centennial,CO
Summary
Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Office Assistant
Able Shepherd
Centennial, CO
04.2024 - Current
- Manage the CEO's and General Manager's schedules.
- Serve as central administrative support for the team, and ensure efficiency and seamless coordination across departments.
Assistant Wedding Coordinator
Grace & Co - Villa Parker
Parker, CO
03.2024 - Current
- Maintain Timeline and Troubleshoot Issues – Keep the event on schedule, support key moments (first dance, speeches, cake cutting), and address unexpected issues.
Facilities Lead
Town of Parker - Fieldhouse
Parker, CO
05.2023 - Current
- Surveyed the facility to maximize safety and security. Responded to emergency issues quickly to maintain smooth business operations.
- Monitored facility maintenance for cleanliness, and recommended improvements to overall aesthetics. Supervised vendors and contracts to support the office environment.
Fieldhouse - Receptionist
Town of Parker Parks and Recreation Department
Parker, CO
02.2022 - Current
- Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process. Answered and directed incoming calls using a multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes. Scheduled and confirmed appointments.
Concessions Clerk
Parker Arts, Culture & Events
Parker, CO
01.2024 - 05.2025
- Adhered to TIPS safety guidelines to regulate alcohol consumption responsibly. Verified guest identification to ensure compliance with legal drinking age requirements.
- Maintained bar cleanliness by washing dishes, and restocking supplies for efficient service. Prepared and served alcoholic beverages, including beer and wine, at various events.
Discovery Park - Ice Technician
Town of Parker Parks and Recreation Department
Parker, CO
11.2022 - 02.2025
- Ensuring that the Zamboni is efficiently and safely used to maintain the ice.
- Monitored the temperatures within the pump room, and supervised ammonia levels.
Concessions Manager
Town of Parker - H2O Obrien Pool
Parker, CO
07.2023 - 09.2023
- Worked in close collaboration with team members to ensure that customers received high-quality service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Fieldhouse - Facility Attendant
Town of Parker Parks and Recreation Department
Parker, CO
06.2022 - 09.2023
- Assisted in setting up tables, chairs and other necessary items for special events held at the facility.
- Performed janitorial duties including sweeping, mopping floors, washing windows and walls as needed.
Fieldhouse - Day Camp Senior Counselor
Town Of Parker
Parker, CO
06.2022 - 08.2023
- Engaged children in arts and crafts, sports activities, games, and pool field trips while maintaining a safe environment.
- Watched behaviors, corrected issues, and looked for signs of deeper issues, like abuse.
Internship Student
Red Rocks Community College Police Department
Lakewood, CO
07.2021 - 09.2021
- Watched job tasks, such as foot patrol and logging evidence.
- Shadowed staff and learned work, such as fingerprinting and CJIS certification.
Medical Records Clerk
Insight Vision Group
Parker, CO
06.2021 - 09.2021
- Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts
- Pulled patient files and forwarded to appropriate offices for processing
Youth Program Leader / Compass
City of Aurora, Central Recenter of Aurora
Aurora, CO
12.2020 - 03.2021
- Supervised multiple children during online learning and activities Assisted with building a remote online learning program
- Used various skills, including active listening to effective collaborate and communicate with children, fellow personnel and parents
Management
Chick-fil-a
Lone Tree, CO
08.2020 - 01.2021
- Supervised multiple people at back and front of the establishment Handled money drawers, counting the safe, and change
- Assumed responsibilities of store manager during supervisor's absence
Postal Carrier
United States Postal Service, USPS
Parker, CO
05.2020 - 08.2020
- Observed road rules, weather and road conditions and other factors to maintain safe driving record
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Patient Access Representative
Health One Medical Center of Aurora Hospital
Aurora, CO
08.2019 - 04.2020
- Verified demographics and insurance information to register patients in computer system
- Communicated financial obligations to patients and collected fees at time of service. Responded to patient concerns and inquiries professionally and efficiently.
Patient Access Representative
Centura Littleton Adventist Hospital
Littleton, CO
08.2017 - 04.2019
- Assembled registration paperwork and placed identification bands on patients living and non-living.
- Applied HIPAA privacy and security regulations while handling patient information
Health Beverage Specialist
Berry Blendz
Lone Tree, CO
12.2016 - 08.2017
- Trained newly hired to fill key positions and maximize productivity
- Designed new smoothie recipes and served to customers, remaining open to feedback and adapting when applicable
Cashier
Chick-fil-a / Park Meadows Mall
Lone Tree, CO
06.2015 - 12.2016
- Helped customers find specific products, answered questions and offered product advice
- Operated cash register, collected payments and provided accurate change
Education
Bachelor of Science - Emergency Service Administration
Arapahoe Community College
Littleton, CO12.2023
High School Diploma -
Lutheran High School
05.2016
Skills
- Organization and Administration
- Customer Service
- Event Coordination
- Problem Solving
- Leadership and Teamwork
Certification
- Parker Police Citizen's Academy - 2024
- Basic Life Support (BLS) - 2024
- CPR/AED/First Aid - 2024
Volunteer
- Volunteer work is conducted weekly at the CALF'S Lowell Ranch in Castle Rock, involving the feeding of multiple farm animals and ensuring their overall well-being.
References
References available upon request.
Timeline
Executive Office Assistant
Able Shepherd
04.2024 - Current
Assistant Wedding Coordinator
Grace & Co - Villa Parker
03.2024 - Current
Concessions Clerk
Parker Arts, Culture & Events
01.2024 - 05.2025
Concessions Manager
Town of Parker - H2O Obrien Pool
07.2023 - 09.2023
Facilities Lead
Town of Parker - Fieldhouse
05.2023 - Current
Discovery Park - Ice Technician
Town of Parker Parks and Recreation Department
11.2022 - 02.2025
Fieldhouse - Facility Attendant
Town of Parker Parks and Recreation Department
06.2022 - 09.2023
Fieldhouse - Day Camp Senior Counselor
Town Of Parker
06.2022 - 08.2023
Fieldhouse - Receptionist
Town of Parker Parks and Recreation Department
02.2022 - Current
Internship Student
Red Rocks Community College Police Department
07.2021 - 09.2021
Medical Records Clerk
Insight Vision Group
06.2021 - 09.2021
Youth Program Leader / Compass
City of Aurora, Central Recenter of Aurora
12.2020 - 03.2021
Management
Chick-fil-a
08.2020 - 01.2021
Postal Carrier
United States Postal Service, USPS
05.2020 - 08.2020
Patient Access Representative
Health One Medical Center of Aurora Hospital
08.2019 - 04.2020
Patient Access Representative
Centura Littleton Adventist Hospital
08.2017 - 04.2019
Health Beverage Specialist
Berry Blendz
12.2016 - 08.2017
Cashier
Chick-fil-a / Park Meadows Mall
06.2015 - 12.2016
Bachelor of Science - Emergency Service Administration
Arapahoe Community College
High School Diploma -
Lutheran High School
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