Abigail Amador
Santa Ana,CA
Summary
Dedicated and honorable assistant with over 8 years of comprehensive and specialized experienced in a fast-paced, multitask environment with the ability to prioritize accordingly. Uses independent judgment, minimal direction while having a solid, highly developed sense of responsibility and excellent interpersonal skills. Maintain excellent written and oral communication skills, problem resolution abilities, and a high level of confidentiality.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Law Office Of William Green
02.2023 - 10.2023
- Generated subpoenas
- Contact 50 potential leads per day
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created organized filing system to manage department documents.
- Negotiated and executed contracts on behalf of department.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
RECEPTIONIST
JIVATI
01.2019 - 01.2021
- Manage overall efficiency and smooth operations of team and department
- Prioritize and manage multiple tasks while remaining detail oriented
- Utilizes in-depth knowledge of company products, services, programs, and systems to provide effective customer service and satisfaction for external and internal clients.
CARE SPECIALIST
PRIVATE RESIDENCE
01.2018 - 01.2019
- Supervised the work of office and administrative employees to ensure adherence to quality standards, and proper procedures of patient care and support.
OFFICE ADMINISTATOR
DTI INVESTMENT INC
01.2016 - 01.2018
- Supported executive vice president and staff of 20 field relationship managers
- Screened calls made travel arrangements, and orchestrated face-to-face client meetings
- Maintained confidential personnel files and submitted changes/updates for employee information records to Human Resources.
COMMUNICATION SPECIALIST
1800 4MY TAXI
01.2014 - 01.2016
- Performed a variety of administrative duties including transcribing, typing correspondence, proofreading, coordinating travel arrangements, maintaining files, sorting and distributing mail, and entering billing charges
- Registered vehicles: maintained insurance policies and dealt with insurance agents regarding coverage.
Education
High School Diploma -
LORIN GRISET
Santa Ana, CA01.2011
Skills
- 8 customer service
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Excel
- Bilingual in English & Spanish
- Clerical Support
- Client Communication
- Data Communications
- Active Listening
- Multi-Line Phone Talent
- Proper Phone Etiquette
- Meeting Planning
Languages
English
Spanish
Relevant Experience
- PERSONAL ASSISTANT, 2023
- RECEPTIONIST, JIVATI, 2019, 2021
- CARE SPECIALIST, PRIVATE RESIDENCE, 2018, 2019
- OFFICE ADMINISTATOR, DTI INVESTMENT INC, ADMINSTRATION, 2016, 2018
- COMMUNICATION SPECIALIST, 1800 4MY TAXI, 2014, 2016
Personal Information
Title: Executive Receptionist
Timeline
Personal Assistant
Law Office Of William Green
02.2023 - 10.2023
RECEPTIONIST
JIVATI
01.2019 - 01.2021
CARE SPECIALIST
PRIVATE RESIDENCE
01.2018 - 01.2019
OFFICE ADMINISTATOR
DTI INVESTMENT INC
01.2016 - 01.2018
COMMUNICATION SPECIALIST
1800 4MY TAXI
01.2014 - 01.2016
High School Diploma -
LORIN GRISET
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