I am a successful waitress, nanny and landscape foreman with 3 years of experience addressing customer requests and concerns. I am passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. I handle difficult situations through resourcefulness and adaptability.
Overview
3
3
years of professional experience
Work History
Family Nanny
Chris And Jessie Salo
01.2023 - Current
Fostered a nurturing and supportive environment by consistently addressing the physical, emotional, and social needs of each child.
Established open communication with parents for seamless coordination in children''s daily routines and schedules.
Enhanced children''s cognitive development by implementing educational and stimulating activities.
Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self regulation.
Landscape Foreman
Michigan Roots Gardening
06.2022 - 08.2023
Enhanced landscape aesthetics by designing and implementing various softscape projects.
Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
Boosted client satisfaction through timely completion of landscape installations, maintenance, and repairs.
Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
Waitress
George's Family Restaurant
01.2021 - 08.2022
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Online Adjunct Instructor/Curriculum Developer at Bay De Noc Community CollegeOnline Adjunct Instructor/Curriculum Developer at Bay De Noc Community College
Adjunct Instructor of Social Sciences/Manager Virtual Exchange Program at Michigan Technological UniversityAdjunct Instructor of Social Sciences/Manager Virtual Exchange Program at Michigan Technological University