Abigail Scotch
Carrollton,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Sale Associate
Smart Office Automation
Carrollton , Texas
2023.01 - 2024.02
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
Assistant
Copytech Systems
Carrollton , Texas
2022.01 - 2022.09
- Organized and maintained filing systems for documents and records.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Provided administrative support to senior management team.
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
- Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
- Compiled data into spreadsheets for analysis or reporting purposes.
- Developed positive relationships with internal customers through effective communication techniques.
- Entered data into databases accurately and efficiently.
- Scanned documents using high-speed scanners for digital archiving purposes.
- Maintained positive working relationship with fellow staff and management.
- Received and distributed mail, letters and packages.
Bartender
Margarita Hut
Little Elm , Texas
2021.07 - 2022.08
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
High School Diploma -
Creekview
Carrollton2020-05
Associate of Arts - Associates
Brookhaven College
Dallas, TXSkills
- Customer Needs Assessment
- Promotional support
- Inventory Control
- Client Account Management
- Order Processing
- Sales Development
- Payment Processing
- Product Sales
- Upselling
- CRM software proficiency
- Relationship Building
- Cold-calling
- Sales expertise
- Cash Register Operation
- Verbal/written communication
- Reliable and punctual
- Financial records analysis
- Outgoing Personality
- Building rapport
- Relationship selling
- Teamwork and Collaboration
- Inventory Tracking
- Sales Pipeline Management
- Negotiation Tactics
- Money Handling
- Problem-solving skills
- B2B sales and customer service
Timeline
Sale Associate
Smart Office Automation
2023.01 - 2024.02
Assistant
Copytech Systems
2022.01 - 2022.09
Bartender
Margarita Hut
2021.07 - 2022.08
High School Diploma -
Creekview
Associate of Arts - Associates
Brookhaven College
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