Skilled in human resources and educational support, specializing in onboarding, training, and project management in various industries such as education and manufacturing. Demonstrated success in enhancing team performance and collaboration in mission-driven settings. Dedicated to applying a growth mindset to support impactful initiatives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Paraprofessional
Central Montcalm Public Schools
Stanton
04.2025 - Current
Support students in a structured learning environment by fostering trust, compassion, and encouragement to help them thrive academically and emotionally.
Assist the ISS teacher with classroom management, and individualized behavioral interventions tailored to student needs.
Demonstrate calm and supportive de-escalation strategies, helping students regulate emotions while maintaining a respectful and safe environment.
Collaborate closely with educators, support staff, and administrators to ensure consistent application of IEP accommodation and student success plans.
Team Leader
Fill The Gap
Cadillac
05.2023 - Current
Developed and led onboarding, training, and evaluation processes to promote consistency and employee growth.
Managed scheduling and task assignments across multiple commercial and short-term rental clients.
Maintained open communication with clients and staff to ensure quality service and high satisfaction.
Promoted collaboration, accountability, and continuous improvement in a supportive team environment.
Customer Service Representative
Enterprise Mobility
Traverse City
07.2024 - 12.2024
Provided each customer with a thoughtful and welcoming rental experience, making sure their needs were met with care, patience, and professionalism.
Built strong working relationships with team members and managers by offering consistent support, open communication, and a solutions-focused attitude.
Juggled multiple priorities daily, including rental scheduling, vehicle coordination, customer inquiries, and contract processing—all while maintaining a calm and positive demeanor.
Took pride in creating a seamless, stress-free experience for clients, especially in time-sensitive or high-pressure situations.
Human Resources Assistant
Hutchinson Antivibration Manufacturing
Cadillac
01.2024 - 07.2024
Provided thoughtful, people-centered support throughout the hiring and onboarding process—ensuring every new hire felt welcomed, prepared, and supported from day one.
Assisted with employee relations by listening actively, maintaining confidentiality, and working with leadership to help resolve workplace concerns with empathy and fairness.
Created and maintained employee training matrices to support safety, skill development, and compliance with internal standards.
Collaborated closely with the HR team and department managers to streamline processes, improve onboarding efficiency, and promote a positive work environment.
Home Health Aide
Chris Weber – Private Care
Big Rapids
08.2023 - 03.2024
Delivered compassionate, full-spectrum care with attention to both physical and emotional well-being.
Maintained a clean and safe home environment while respecting client dignity and independence.
Assisted with recruitment and onboarding of additional care staff through clear, caring communication.
Home Health Aide
Kennedy Care
Cadillac
05.2023 - 08.2023
Provided daily living support with patience, empathy, and reliability.
Scheduled and coordinated appointments while managing multiple caregiving tasks.
Built strong, trust-based relationships with clients through consistent, respectful care.
Education
Bachelor’s degree - human resource management
Ferris State University
Big Rapids, MI
05-2025
Skills
Employee training and development
Recruitment and onboarding
Conflict resolution
Project management
Customer service
Team collaboration
Interpersonal communication
Negotiation skills
Organization and time management
Microsoft and Google Application Proficiency
References
Dr. Jennifer Coburn-Engquist, Adjunct Instructor Level 3, Ferris State University, Professor, JenCoburnEngquist@ferris.edu
Jessica Treadway, Human Resource Generalist / Interim HR Manager, Hutchinson AV Systems Inc., Direct Supervisor at Hutchinson, 231-250-4238
Cindy West, ISS Teacher / Paraprofessional Supervisor, Central Montcalm Public Schools, Supervisor, 989-560-4202