ABIGAIL SINGLETON

I assisted the owner in maintaining customer relations, scheduling, invoicing, and completing day-to-day tasks including washing windows at job sites.

• Assigned, prioritized, and delegated tasks and responsibility to employees
• Trained new employees in a variety of tasks
• Recruited new hires by evaluating resumes and conducting interviews
• Coached and motivated team, driving sales and delivering exceptional customer service
• Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills
• Oversaw and assisted in inventory nights for the store
• Planned and marketed store events
• Helped to plan, run, and speak at store meetings to effectively communicate information to the team
• Effectively solved conflict within the work environment with customers or with employees
• Worked both on the floor assisting customers, running registers, stocking inventory, completing resets, along with also working the back end of things including completing closing paperwork and handling money
• Communicated regularly with upper management outside of our store to ensure alignment of goals and objectives
• Monitored team productivity and performance to support goals
• Administered bookkeeping functions to generate invoices and handle accounts payable and receivable
• Managed and coordinated multiple projects while ensuring timely completion
• Skilled at delivering excellent customer service while working in a fast-paced environment.