Abigail Solivar
Kapolei,HI
Summary
Seeking a long-term position with a company that will benefit from my skills and experience, provide stability and an opportunity for advancement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
EMERGENCY MEDICAL DISPATCHER
AMERICAN MEDICAL RESPONSE
‘Aiea, HI
06.2017 - Current
- 1-year experience as a Dispatch Communication Training Officer
- Train new hires, and lead the dispatch team to carry out vital decisions
- Create training materials
- Monitor ambulance units on the Islands of: Oahu, Maui, Big Island, Kauai
- Communicate with Healthcare staff to set up patient transport.
- Coordinate with other Emergency Dispatch Centers (FIRE, C&C EMS, HI FIRE COUNTY) when turning over calls.
- Dispatch units to calls
- Plan and prioritize the ETAs, and utilization of ambulances based on resources and call urgency
- Call intake- receive emergent and non-emergent calls
- Data Entry - Input patient information provided by callers and facilities into the CAD/ProQa/ Kaiser Vector system/Logis
- Maintaining patient confidentiality and privacy per HIPAA guidelines
- Process transport quotes through the billing dept
- Verifying patient insurance via HI State Medicaid system/ Kaiser
- Utilize communication devices - PTT and mhz800, Logis phone/message.
- Take calls through a computer/phone system (AVAYA)
- Use office equipment to fax, make copies, and scan
- Send out daily status reports to operational managers/supervisors using Excel spreadsheets, and Microsoft Outlook
- EMD Certification
- First Aid / CPR certified.
OFFICE CLERK / CASHIER
HAWAIIAN ICE COMPANY
Honolulu, HI
11.2016 - 05.2017
- Call customers for purchase orders island-wide
- Create/input invoices on 4D/routeman program
- Answer incoming calls
- Answer customer questions on products/services
- Manage cash register throughout the day
- Collect payments
- Make copies, faxing, filing
- Data entry
- Assist with payroll by calculating employees hours
- Maintain tidiness of office
- Schedule ice order deliveries.
MEDICAL BILLER ASSISTANT
PACMED
Honolulu, HI
12.2015 - 03.2016
- Assist Head Biller
- Process Claims
- Data entry.
FOOD PREP/SEED&CANDIES PRODUCTION ASST
TANIOKA'S SEAFOOD
Waipahu, HI
03.2010 - 12.2014
- Manage Inventory (Restock inventory, and order products)
- Package seed and candies, create labels for products, make gift baskets, data entry, use of fax/copy machine, cut vegetables, make poke platter orders, bentos and plate lunches, customer service, maintain cleanliness of poke department and seed/ candies dept.
ICE CREAM SERVER / CASHIER
DAVE'S HAWAIIAN ICE CREAM
‘Aiea, HI
06.2014 - 08.2014
- Make waffle cones and other ice cream treats, cashier, cleaning.
CASHIER / FOOD PREP
BLAZING STEAKS
‘Ewa Beach, HI
06.2012 - 08.2012
- Cashier, food prep, restocking beverages in fridge, Maintain cleanliness on restaurant.
Education
H.S. Diploma - Biology
Kapiolani Community College
Honolulu, HI08-2024
Skills
- Food Preparation
- Serving Experience
- Cash Handling
- Computer Skills (Typing and Computer literacy)
- Microsoft Office,Word, Excel
- Time Management
- Communication Skills
- Medical Terminology
- Problem solving
- Multi-line Phone Systems
- Data Entry
- Insurance Verification
- Phone Etiquette
- Clerical experience
- Customer service
- Dispatching
- Medical Scheduling
- HIPAA compliance
- Call Management
Certification
- BLS Certification
- EMD Certification
- CPR & First Aid
- Hawaii Pacific Health Certificate of Completion for the Nurse Aide Program
Relocation
- O‘ahu, HI
- Honolulu, HI
References
- Breanna Robinson, (808) 554-4085, American Medical Response, Emergency Medical Dispatcher
- Natasha Reece, (800) 228-7601, American Medical Response, Communications Supervisor
- Cristian Tomaquin, (808) 367-3198, CASS Security, Pearl Harbor Navy Shipyard
Timeline
EMERGENCY MEDICAL DISPATCHER
AMERICAN MEDICAL RESPONSE
06.2017 - Current
OFFICE CLERK / CASHIER
HAWAIIAN ICE COMPANY
11.2016 - 05.2017
MEDICAL BILLER ASSISTANT
PACMED
12.2015 - 03.2016
ICE CREAM SERVER / CASHIER
DAVE'S HAWAIIAN ICE CREAM
06.2014 - 08.2014
CASHIER / FOOD PREP
BLAZING STEAKS
06.2012 - 08.2012
FOOD PREP/SEED&CANDIES PRODUCTION ASST
TANIOKA'S SEAFOOD
03.2010 - 12.2014
H.S. Diploma - Biology
Kapiolani Community College