Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Abigail Spaulding

Gainesville

Summary

Professional in the food service industry, known for reliability and keen focus on customer satisfaction and efficiency. Expert at managing high-stress environments while ensuring accuracy and timely delivery of orders. Recognized for strong team collaboration and adaptability, consistently meeting evolving business needs.

Overview

21
21
years of professional experience
1
1
Certification

Work History

To-Go Specialist

Applebees
09.2024 - 01.2025
  • Left 1/30/25 due to family medical issues, needing to relocate to Gainesville
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.
  • Adapted quickly to new technology platforms for online ordering and delivery services integration.
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.

Head Cook

GSWNY
02.2024 - 08.2024
  • Supervise multiple staff, respect, and comply with all local and state laws. Order supplies and food needed to run a camp of 200+ weekly and keep a valid inventory. Prepare for monthly inspections, prepare food and follow a budget.
  • Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
  • Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.

Head Cook

GSWNY
02.2023 - 09.2023
  • Supervise multiple staff, respect, and comply with all local and state laws. Order supplies and food needed to run a camp of 200+ weekly and keep a valid inventory. Prepare for monthly inspections, prepare food and follow a budget.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Mentored junior cooks, providing guidance on culinary techniques and fostering professional growth within the team.
  • Developed new menu items for increased customer satisfaction and repeat business.
  • Established strong vendor relationships resulting in reliable deliveries of top-quality ingredients at competitive prices.
  • Devised seasonal menus using fresh, local ingredients for an ever-changing culinary experience for patrons.

TA/One-on-One

Campus & community
11.2022 - 05.2023
  • I helped a little girl that had milestones to meet, to get back up to par with the other students in her class. She met those requirements, and the grant no longer funded the position.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Business Manager, Troop Liaison & Counselor

GSWNY
06.2022 - 08.2022
  • I take care of the financial paperwork for the entire camp as well as allergies, child behaviors, calling parents, helping children with any problems that may arise. I also help with programming and the day to day on-goings of Camp Timbercrest.
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Assisted with hiring process and training of new employees.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.

Teacher Assistant

Chautauqua Opportunities
01.2021 - 01.2022
  • I worked at COI in Dunkirk, NY as a teaching assistant. I love my job and the kids but prefer a job that is more adult based and allows me to advance in my career to better provide for my own children.

Healthcare Aide

Personal Care Aide
01.2019 - 01.2022
  • I took care of a Vietnam Veteran around 80 hours a week. He was a quadriplegic and needed 24/7 care, which included feeding, dressing etc. I provide most of that care until his family opted to put him into a nursing home in January 2022.

CNA

CNARC
01.2021 - 01.2021
  • CNA Helping better the live of individuals that are residing the the county nursing home. Helping to feed, change, cloth, shower and care for residents that needed the help.

Restaurant Manager

Delicious Dynasty
01.2017 - 01.2019
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.

Assistant Manager

Movie Gallery/Hollywood Video
01.2008 - 01.2009
  • Open and or Close store.
  • Organize and manage money, count safe, count tills, go to the bank, get change.
  • Take care of customers; assist them during their visit, good customer service.
  • Manage Employees
  • Rotate Stock, and handle daily inventory
  • 352-472-7616, Heather Hayden (Store Manager)

Assistant Manager (Temporary Job)

Mr. Smoothies
01.2008 - 01.2008
  • Took customer cash, customer orders, made smoothies.
  • Managed other employees
  • Closed store on a regularly basis, counted safe, made deposits.

Full-Time Sales Associate

The Pantry Inc.
01.2006 - 01.2007
  • Took cash, fulfilled customer requests
  • Un-loaded truck
  • Rotate Stock
  • Count tills, count safe
  • Assisting customers with their visit
  • Providing excellent customer service
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Senior/Head Drive Thru Cashier

Hardees Inc.
01.2005 - 01.2006
  • Took Orders.
  • Took customer cash.
  • Assisted management in end of day paperwork, and the counting of the money, and tills.
  • Inventory, and rotating stock
  • Made food and helped with every three-month health inspection.
  • 352-472-4220 Cheryl Gomez (Store Manager)

Cashier, Sales Associate

Hitchcock’s
01.2004 - 01.2005
  • Assist customers in finding items and helping make their visit enjoyable.
  • Checkout customers, take cash.
  • Developed good math skills.
  • 352-472-4449 Mr. Kim (Store Manager)

Education

High School - Criminal Justice classes through Santa Fe Community College

Newberry High School
Newberry, FL
01.2007

G.E.D. - undefined

Central Florida Community College
Chiefland, FL
01.2007

Food Management Certification -

Food Management Certificatiton
FL/NY
05-2023

Skills

  • Strong multitasking
  • Phone etiquette
  • Quick learner
  • Initiative-taking
  • Goal oriented
  • Flexibility
  • Cleanliness
  • Order accuracy
  • Detail-oriented
  • Sanitation standards
  • Food handling
  • Food preparation
  • Food storage
  • Food Management Certification

Hobbies and Interests

My interests include reading, writing, helping people and organization., I also have been a girl scout troop leader for 7 years and currently am the Chadwick Bay Service Unit Manager for GSWNY.

Certification

  • Food Management Certification Valid Unit 5/16/2028

Timeline

To-Go Specialist

Applebees
09.2024 - 01.2025

Head Cook

GSWNY
02.2024 - 08.2024

Head Cook

GSWNY
02.2023 - 09.2023

TA/One-on-One

Campus & community
11.2022 - 05.2023

Business Manager, Troop Liaison & Counselor

GSWNY
06.2022 - 08.2022

Teacher Assistant

Chautauqua Opportunities
01.2021 - 01.2022

CNA

CNARC
01.2021 - 01.2021

Healthcare Aide

Personal Care Aide
01.2019 - 01.2022

Restaurant Manager

Delicious Dynasty
01.2017 - 01.2019

Assistant Manager

Movie Gallery/Hollywood Video
01.2008 - 01.2009

Assistant Manager (Temporary Job)

Mr. Smoothies
01.2008 - 01.2008

Full-Time Sales Associate

The Pantry Inc.
01.2006 - 01.2007

Senior/Head Drive Thru Cashier

Hardees Inc.
01.2005 - 01.2006

Cashier, Sales Associate

Hitchcock’s
01.2004 - 01.2005

G.E.D. - undefined

Central Florida Community College

High School - Criminal Justice classes through Santa Fe Community College

Newberry High School

Food Management Certification -

Food Management Certificatiton

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