Abigail Spencer
Commerce ,GA
Summary
Employed at Chick-fil-a for almost 11 years. After 2 years, was moved into management while also obtaining an Associate's degree from Athens Tech at the same time. While Chick-fil-a is not a position in education, I learned many skills I could bring to the classroom and all the knowledge I have gained from my schooling at Piedmont University.
Overview
11
11
years of professional experience
Work History
Director of Operations
Chick-fil-A
07.2010 - 01.2021
- Oversaw successful implementation of operational strategies and policies.
- Mentored and coached 25-30 team members to become their best in the workspace.
- Worked collaboratively with fellow leaders.
- Recruited, hired, and trained new employees.
- Handled problematic customers to maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Bachelor of Arts - Elementary Education
Piedmont College
Demorest, GA12.2023
Associate of Arts - Early Childhood Education
Athens Technical College
Athens, GA05.2013
Skills
- Leadership
- Conflict Resolution
- Organizational Skills
- Teamwork
- Critical Thinking
- Patience
- Creative Thinking
- Empathy
Timeline
Director of Operations
Chick-fil-A
07.2010 - 01.2021
Bachelor of Arts - Elementary Education
Piedmont College
Associate of Arts - Early Childhood Education
Athens Technical College