Abigail Steele
Muscatine,IA
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in given environment. Brings understanding of sales techniques, customer engagement, and Business strategies. Ready to use and develop communication and organizational skills in any given role.
Overview
2
2
years of professional experience
Work History
Housekeeper
The Merrill Hotel
06.2025 - Current
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Assistant Store Manager
Spencer's Gifts
08.2024 - 05.2025
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Kennel Technician
It Takes A Village Rescue & Resource
03.2024 - 11.2024
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Kept animals clean and free of contaminants to promote optimal health.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Kitchen Manager
Casey's
11.2023 - 08.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Team Member
Caseys General Stores Inc
08.2023 - 11.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Louisa-Muscatine High School
Letts, IASkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Cleaning techniques
- Health and safety compliance
- Hospitality background
- Interior and exterior cleaning
- Chemical handling
- Customer experience
- Customer service and engagement
- Inventory control
- Retail operations
- Store organization
- Team building and leadership
- Store opening and closing
- Attention to detail
- Staff supervision
- POS systems
- Upselling and cross selling
- Work Planning and Prioritization
- Loss prevention
- Display setup
- Sales techniques
- Food safety
- Food preparation
- Safe food handling
- Kitchen equipment operation and maintenance
Timeline
Housekeeper
The Merrill Hotel
06.2025 - Current
Assistant Store Manager
Spencer's Gifts
08.2024 - 05.2025
Kennel Technician
It Takes A Village Rescue & Resource
03.2024 - 11.2024
Kitchen Manager
Casey's
11.2023 - 08.2024
Team Member
Caseys General Stores Inc
08.2023 - 11.2023
High School Diploma -
Louisa-Muscatine High School
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