Abigail Stoeckel
Friendswood,TX
Summary
Proactive Sales Team Member with extensive experience in customer service, sales strategy development, and inventory management. Successfully collaborated with teams to create innovative sales tactics and resolved customer issues promptly. Bringing strong skills in product recommendations, POS system operations, and maintaining store organization to drive sales and enhance customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Team Member
Park Avenue Yarns
2022.09 - 2024.09
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to develop innovative sales strategies and marketing materials.
- Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.
- Processed product returns and assisted customers with other selections.
- Resolved customer issues promptly, ensuring their continued loyalty to the company''s products and services.
- Tracked stock using company inventory management software.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Maintained extensive knowledge of the company''s product offerings to effectively address client inquiries and concerns.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Sales Team Member
Derrek LeRouax
2023.02 - 2023.12
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to develop innovative sales strategies and marketing materials.
- Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Improved efficiency, organized checkout area for optimal workflow.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
No Degree -
LUTHERAN SOUTH ACADEMY
12555 Ryewater Dr05.2025
Skills
- Customer Relationship Building
- Sales Presentations
- Objection handling
- Sales strategy development
- Customer Service
- Product and Service Sales
- Teamwork and Collaboration
- Friendly and Helpful
- Problem-Solving
- Time Management
- Multitasking
- Adaptability and Flexibility
Timeline
Sales Team Member
Derrek LeRouax
2023.02 - 2023.12
Sales Team Member
Park Avenue Yarns
2022.09 - 2024.09
No Degree -
LUTHERAN SOUTH ACADEMY
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