Abigail Stout
Frankfort,KY
Summary
Motivated high school student with a track record of academic excellence looking for scholarship opportunities to provide financial assistance for college expenses. Interested in pursuing medical school beyond the undergraduate program and would like to reduce the expense of obtaining a bachelors degree.
Overview
1
1
year of professional experience
Work History
Optical Intern
Dr. Black's Eye Associates
Frankfort, KY
08.2023 - Current
- Dispensed eyeglasses according to prescription specifications.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Educated patients on proper lens cleaning techniques and frame maintenance.
- Followed safety protocols when handling hazardous materials such as glues and solvents.
- Assisted optometrists in performing eye examinations and fitting contact lenses.
- Ensured compliance with state regulations related to dispensing eyewear.
- Assisted with lens and glasses creation and packaging.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
- Adjusted eyeglass frames to fit customers' faces accurately.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Provided customers with information about vision care products and services.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Inspected finished lenses for accuracy of power and optical clarity.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Collaborated with others to discuss new opportunities.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Document Imaging Specialist
Iron Mountain
Frankfort, KY
05.2023 - 08.2023
- Handled receiving, organization and prioritization of various corporate documents in preparation for scanning.
- Ensured compliance with applicable laws regarding storage and management of sensitive records.
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
- Set up documents for individual projects based on specifications.
- Followed production procedures and completed internal documentation & tracking
- Removed staples, sorted, filed and boxed records
- Maintained record order and sequence.
- Adhered to Imaging Center guidelines of maintaining a clean work environment
Education
High School Diploma -
Western Hills High School
Frankfort, KY05-2024
Skills
- Computer Skills (proficient with Google Docs, Slides)
- Attention to Detail
- Fast Learner
- Creative and Resourceful
- Problem-Solving
- Strong Academic Record
Timeline
Optical Intern
Dr. Black's Eye Associates
08.2023 - Current
Document Imaging Specialist
Iron Mountain
05.2023 - 08.2023
High School Diploma -
Western Hills High School
Similar Profiles
Kathy ColwellKathy Colwell
Office Manager at Dr. Black's Eye AssociatesOffice Manager at Dr. Black's Eye Associates
Penny CarrollPenny Carroll
Front Desk Associate at Frankfort Eye CenterFront Desk Associate at Frankfort Eye Center
Janice MelendezJanice Melendez
Technician/Medical Scribe at Dr. Blacks Eye AssociatesTechnician/Medical Scribe at Dr. Blacks Eye Associates
Bridget Sims, BSN, RN, CPENBridget Sims, BSN, RN, CPEN
Lead Clinical Nurse Coordinator at Frankfort Regional Medical CenterLead Clinical Nurse Coordinator at Frankfort Regional Medical Center
Lori PhillipsLori Phillips
Assistant Director I and II at Dept of Revenue - Division of Minerals Taxation and Geographic Information Systems ServicesAssistant Director I and II at Dept of Revenue - Division of Minerals Taxation and Geographic Information Systems Services