Abigail Stratman
Hollywood
Summary
Developed strong communication and interpersonal skills in a fast-paced customer service environment. Demonstrated the ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into a new field where these skills can be effectively utilized and expanded. A thorough team contributor with strong organizational skills. Experienced in managing numerous projects simultaneously while ensuring accuracy. Skilled at prioritizing tasks and meeting deadlines.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chili's Bar and Grill
11.2024 - 08.2025
- Delivered exceptional customer service in fast-paced environment.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Front of House Employee
Chick-fil-A
01.2024 - 10.2024
- Delivered exceptional customer service in a fast-paced environment.
- Managed front counter operations, ensuring efficient order processing.
- Collaborated with the team to maintain the cleanliness and organization of the dining area.
- Resolved customer inquiries and concerns promptly to enhance satisfaction.
- Assisted in training new employees on company standards and procedures.
Sales Associate
Galaxy SkateWay
07.2023 - 01.2024
- Managed inventory restocking and display arrangement to optimize product visibility.
- Processed sales transactions accurately using point-of-sale systems, enhancing customer satisfaction.
- Supported inventory management by restocking shelves and conducting regular stock checks.
- Addressed customer inquiries and concerns promptly, improving overall service quality.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Broward Virtual School
Coconut Creek, FL06-2025
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Multitasking and organization
- First aid training
- Professional appearance
- Attention to detail
- Time management
- Clear communication
- Foreign language skills
Languages
American Sign Language
Limited Working
Timeline
Front of House Employee
Chili's Bar and Grill
11.2024 - 08.2025
Front of House Employee
Chick-fil-A
01.2024 - 10.2024
Sales Associate
Galaxy SkateWay
07.2023 - 01.2024
High School Diploma -
Broward Virtual School