Abigail Terkpertey,SHRM-CP,LSSYB,MSC
Grapevine,United States
Summary
Results-driven HR Generalist with over five years of experience in talent management, recruitment, employee relations, and compliance. Proven track record of optimizing HR processes and promoting a positive workplace culture.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR Coordinator(Contract)
AutoNation
Irving, TX
12.2024 - Current
- Managing employee onboarding with enriching internal and external training, development of both online and traditional environments.
- Providing administrative support for HR projects and initiatives.
- Facilitating communication between various departments within the organization.
- Advising supervisors on how best to handle grievances raised by employees, while maintaining an amicable work environment.t.
- Developing and maintaining employee records, ensuring accuracy and compliance with applicable laws and regulations.
HR Operations Officer
Global Projects Services AG
Zurich, Switzerland
01.2022 - 06.2024
- Collaborated with hiring managers to identify hiring needs, and developed job descriptions.
- Utilized social media and job boards to source and attract a diverse candidate pool.
- Managed the full-cycle recruitment process, sourcing top talent, resulting in successful hires.
- Lead current recruitment efforts, resulting in a 20% increase in qualified hires.
- Lead current recruitment efforts, resulting in a 20% increase in qualified hires.
- Evaluated compensation and benefits trends.
Human Resources Generalist
Freelance
Midland, MI
01.2017 - 01.2021
- Developed and implemented HR policies and procedures to ensure compliance with laws in different countries.
- Planned and coordinated employee training programs to enhance skill development and engagement.
- Managed employee relations, facilitated conflict resolution, and conducted exit interviews.
- Developed and implemented a diversity and inclusion strategy and saw a 20% increase in the number of diverse hires.
Talent Acquisition/Recruitment
Lowe's Companies, Inc.
Midland, MI
01.2017 - 01.2018
- Updated and maintained candidate records in the recruitment database.
- Conducted reference checks on shortlisted candidates to ensure accuracy of information provided in resumes or applications.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
Events and Special Projects
Stratcomm Africa
Accra, Ghana
01.2014 - 01.2016
- Successfully organized and executed a large-scale flower show that saw a 30% increase in participation each year.
- Developed and managed budgets, ensuring financial efficiency, and cost savings.
- Collaborated with various stakeholders to produce high-quality projects within specified timelines.
- Led a team in planning and executing events, resulting in positive feedback and reviews.
Education
Master of Science-MS - International Business
ZHAW School of Management and Law
Zurich, Switzerland01.2020
Bachelor's Degree - Human Resource Management
Valley View University
Oyibi, Ghana01.2010
Skills
- Technical recruiting
- Onboarding Specialist
- Project Management
- Candidate evaluation
- HR policies and procedures expertise
- Adaptability
Work Authorization
- U.S.A (Green Card Holder)
Certification
- Certified Professional-Society of Human Resource Management
- HR Generalist Certificate-Academy to Innovate HR
- Certified Strategic Talent Acquisition Specialist-Academy to Innovate HR
- Lean Six Sigma Yellow Belt-Kennesaw University
- Scrum Master Excellence (ScrumEX)-Six Sigma Global Institute(ONGOING)
Timeline
HR Coordinator(Contract)
AutoNation
12.2024 - Current
HR Operations Officer
Global Projects Services AG
01.2022 - 06.2024
Human Resources Generalist
Freelance
01.2017 - 01.2021
Talent Acquisition/Recruitment
Lowe's Companies, Inc.
01.2017 - 01.2018
Events and Special Projects
Stratcomm Africa
01.2014 - 01.2016
Master of Science-MS - International Business
ZHAW School of Management and Law
Bachelor's Degree - Human Resource Management
Valley View University
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