Abigail Thomas
Benton City
Summary
Friendly, dedicated and hardworking individual with four years of professional experience and a passion for coffee. Seeking a barista position to deliver excellent customer service and create quality beverages.
Overview
6
6
years of professional experience
Work History
House Cleaner
Maid Kleen Cleaning Service
01.2019 - Current
- Professionally cleaned residential homes, ensuring a high standard of cleanliness and customer satisfaction
- Managed time efficiently to complete multiple jobs daily while meeting deadlines
- Resolved client concerns effectively, demonstrating strong conflict resolution and problem-solving skills.
- Maintained a high level of organization and attention to detail in all tasks performed.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Organized and executed tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Assisted fellow house cleaners when needed during busy periods or staff shortages. Contributing a positive, professional, and, solution-oriented attitude to any situation.
Education
Homeschool Diploma -
Benton City, WA01.2024
Skills
- Coffee preparation (Home Based)
- Drink-making (Home Based)
- Excellent customer service
- Communication skills
- Attention to detail
- Time management
- Problem-solving
- Fast learner
- Conflict resolution
- Ability to work in fast-paced environments
- Multi-tasking
- Quality assurance
- Decision-making
- Safe food handling practices
- Quality control
- Inventory management
- Up-selling services and products
- Calm demeanor
Timeline
House Cleaner
Maid Kleen Cleaning Service
01.2019 - Current
Homeschool Diploma -
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