Abigail Thompson
Chesapeake,VA
Overview
4
4
years of professional experience
Work History
Cashier
HomeGoods
05.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Set up new sales displays each week with fresh merchandise.
- Operated cash register to record transactions accurately and efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Restocked and organized merchandise in front lanes.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Built relationships with customers to encourage repeat business.
Shampoo Girl
Hair By Andrea
07.2020 - 08.2022
- Pre-booked clients for follow-up visits and promoted salon services and retail products.
- Offered attentive assistance to stylists upon request during busy periods or special events at the salon.
- Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors.
- Maintained a clean and organized work area, contributing to an inviting salon atmosphere.
- Shampooed and conditioned patron's hair and scalp to clean and remove excess oil.
To Go Server
Cracker Barrell
06.2021 - 03.2022
- Ensured consistent brand messaging by adhering to uniform guidelines and upholding the restaurant''s high standards of professionalism.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Utilized POS system to receive and process food and beverage orders.
- Contributed to a positive dining atmosphere by maintaining a clean and organized workspace, enhancing the overall guest experience.
Education
No Degree - Elementary Education
Radford University
Radford, VA12.2025
Skills
- Honest and Dependable
- Daily Reporting
- Retail Operations
- Cleaning and sanitizing
- Cash Drawer Balancing
- POS system operations
- Basic Math Competence
- Pricing and Markdowns
- Product Location
- Relationship Building
- Time management skills
- Customer Service
- Guest inquiries
Timeline
Cashier
HomeGoods
05.2023 - Current
To Go Server
Cracker Barrell
06.2021 - 03.2022
Shampoo Girl
Hair By Andrea
07.2020 - 08.2022
No Degree - Elementary Education
Radford University