Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Thurmer

North Branch,MN

Summary

Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in multitasking and inventory management, ensuring operational efficiency during peak hours while maintaining a clean and organized environment.

Overview

5
5
years of professional experience

Work History

McDonald's Crew Member

McDonald's
04.2021 - 10.2025
  • Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
  • Operated kitchen equipment to prepare food items adhering to safety and quality standards.
  • Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
  • Assisted in training new crew members on operational procedures and customer service techniques.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Implemented inventory management practices to ensure stock availability during peak hours.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the brand.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

North Branch Area High School
North Branch, MN

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing
  • Learning agility
  • Inventory restocking

Timeline

McDonald's Crew Member

McDonald's
04.2021 - 10.2025

High School Diploma -

North Branch Area High School