Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Abigail Thurston

Pasadena,CA

Summary

Growth-oriented professional with a strong record of executing performance-driven strategies, managing complex portfolios, and turning data into clear, actionable decisions. Known for testing ideas quickly, learning from results, and collaborating across teams to improve outcomes. Seeking to apply a growth-operator mindset to music catalog performance across streaming and social platforms.

Overview

5
5
years of professional experience

Work History

Account Manager

Otis Elevator Company
01.2023 - Current
  • Execute growth strategies across a portfolio of high-value client accounts, consistently optimizing performance through data-driven decision making.
  • Regularly analyze market conditions, client behavior, and performance data to uncover opportunities for growth and expansion.
  • Design, execute, and iterate on strategic initiatives, testing different approaches and adjusting tactics based on real-time performance insights.
  • Collaborate cross-functionally with engineering, operations, and marketing teams to deploy initiatives efficiently and ensure measurable outcomes.
  • Build simple but effective tracking and forecasting tools to monitor results, evaluate ROI, and inform future strategy.
  • Balance multiple priorities in a fast-paced environment, focusing on the highest-impact actions first.

Sales Specialist

Amtech Elevator
07.2021 - 12.2023
  • Identified and pursued growth opportunities through hands-on market research and relationship building.
  • Created customized proposals and pricing strategies informed by customer needs, market demand, and competitive insights.
  • Tested different outreach and engagement approaches, learning quickly from results to improve conversion and response rates.
  • Negotiated and closed deals by clearly communicating value and using performance insights to support recommendations.
  • Tracked sales activity and outcomes to understand what was working and where adjustments were needed.

Education

Bachelor of Arts - Human Communications (Business And Professional)

University of Central Florida
Orlando, FL
05-2022

Skills

  • Growth Strategy & Execution (Account- and Product-Led)
  • Performance Analysis & ROI Optimization
  • Market Research & Trend Identification
  • Portfolio & Stakeholder Management
  • Experimentation, Testing & Iteration
  • Data Interpretation, Forecasting & Reporting
  • Cross-Functional Collaboration (Engineering, Operations, Marketing)
  • Platform & Channel Optimization (Digital Platforms – working knowledge)
  • Paid & Organic Campaign Support
  • Project Management in Fast-Paced Environments
  • Genuine interest in Music, Digital Culture, and the mechanics behind Streaming Performance

Accomplishments

  • Top Sales Earner in Repair Sales (2024 & 2025)
  • Sold over $250K in repair sales across consecutive months
  • Otis Developmental Program Group Award
  • Leadership Award – Mock Negotiation Sales Program

Timeline

Account Manager

Otis Elevator Company
01.2023 - Current

Sales Specialist

Amtech Elevator
07.2021 - 12.2023

Bachelor of Arts - Human Communications (Business And Professional)

University of Central Florida