Abigail Tomlinson
Columbus,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server/Bartender/Trainer
Cannon Brew Pub
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Supported productivity increase and business growth through new hire training and mentoring.
Bartender/Trainer
Ruby Tuesday
01.2020 - 07.2022
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Met training needs with well-organized, factual programs based on contemporary requirements.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Bachelor of Arts - Theatre
Columbus State University
Columbus, GA05.2022
High School Diploma -
Perry High School
Perry, GA05.2018
Skills
- Fast Learner
- Effective Time Management Skills
- Workflow Coordination
- Cool Under Pressure
- Adaptable and Flexible
- Warm and Friendly
- Natural Leadership
Timeline
Server/Bartender/Trainer
Cannon Brew Pub
06.2022 - Current
Bartender/Trainer
Ruby Tuesday
01.2020 - 07.2022
Bachelor of Arts - Theatre
Columbus State University
High School Diploma -
Perry High School
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