Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Abigail Trinkle

Owosso,MI

Summary

I am an adaptable leader and customer service expert with over 8 years of experience. I've built lasting and impactful relationships with customers and coworkers. I have successfully implemented company wide initiatives to highlight sustainability and customer satisfaction. Dedicated to serving and uplifting my community.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Foster Coffee Company
09.2021 - Current
  • Completed regular inventory counts and orders to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Opened, operated, and closed store independently.
  • Climbed the ladder through promotions to become assistant manager.
  • Trained new employees.

Baker/Decorator

Delicious Sweets Bakeshop
03.2021 - 09.2021
  • Complied with health and safety codes to protect staff and customers.
  • Frosted and baked cakes and cookies.
  • Trained and supervised new employees on bakery operations and procedures.
  • Operated cash registers and processed payments accurately.

Lead Barista

Morning Emporium Coffee House
01.2020 - 01.2021
  • Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Opened, operated, and closed store independently.

Beauty Advisor

Ulta Beauty Inc.
11.2019 - 07.2020
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Processed payments, entering sales in register for prompt customer service.
  • Completed inventory management and set up product displays.
  • Engaged with customers on the sales floor during busy holiday seasons.

Crew Member

McDonald's
10.2017 - 09.2019
  • Trained new team members on procedures, customer service, and sales techniques.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Took orders, prepared meals, and collected payments.

Education

High School Diploma -

Lincoln High School
Owosso, MI
05-2019

Skills

  • Team building and leadership
  • Outstanding hospitality
  • Consistency and reliability
  • Inventory management and budgeting
  • Google Workspace

Interests

  • Crafting and DIY Projects
  • Music
  • Cooking
  • Hiking

Timeline

Assistant Manager

Foster Coffee Company
09.2021 - Current

Baker/Decorator

Delicious Sweets Bakeshop
03.2021 - 09.2021

Lead Barista

Morning Emporium Coffee House
01.2020 - 01.2021

Beauty Advisor

Ulta Beauty Inc.
11.2019 - 07.2020

Crew Member

McDonald's
10.2017 - 09.2019

High School Diploma -

Lincoln High School