Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Vanhooser

Oklahoma City ,Oklahoma

Summary

Dynamic professional with experience at Oncue, recognized for enhancing customer satisfaction through effective communication and attention to detail. Proven ability in cash management and prioritization, ensuring timely task completion. Adept at building relationships and maintaining confidentiality, contributing to a productive office environment.

Overview

2
2
years of professional experience

Work History

Clerk

Oncue
07.2024 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

Lifeguard

Hurricane Harbor
03.2023 - 01.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.

Crew Member

Canes
02.2023 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Education

License - Esthetics

Central Oklahoma College
Edmond
05.2025

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Prioritization
  • Relationship building
  • Research
  • Quality control
  • Schedule and calendar management
  • Sales expertise
  • Confidentiality
  • Attention to detail
  • Time management
  • Problem-solving

Timeline

Clerk

Oncue
07.2024 - Current

Lifeguard

Hurricane Harbor
03.2023 - 01.2025

Crew Member

Canes
02.2023 - 03.2024

License - Esthetics

Central Oklahoma College

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Abigail Vanhooser