Abigail Velazquez Nunez
Killeen,TX
Summary
Highly organized and dependable candidate adept at managing multiple priorities with a positive attitude. Demonstrates willingness to take on additional responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving abilities. Recognized for reliability and adaptability, quickly acquiring and applying new skills. Committed to utilizing these qualities to drive team success and contribute to organizational growth. Hardworking and passionate job seeker with strong organizational skills, eagerly seeking an entry-level Front Desk position. Ready to collaborate with the team in achieving company goals.
Overview
7
7
years of professional experience
Work History
Fuel Station Attendant
Walmart
09.2022 - Current
- Contributed to increased sales by effectively promoting in-store merchandise and special offers to customers.
- Demonstrated commitment to environmental stewardship by adhering to local, state, and federal regulations for fuel storage, handling, and disposal.
- Collaborated with fellow attendants to ensure smooth shift transitions and continuous coverage of station responsibilities.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
- Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
- Provided helpful information to customers regarding fuel types, pricing, vehicle compatibility issues, or station policies as needed.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Maintained clean and orderly work station.
- Cleaned up gas and other spills in accordance with spill procedures.
- Facilitated sales of services and goods.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Maintained inventory of all saleable items.
- Pumped gas for guests and took payments.
- Built trustful relationships with customers to encourage return visits.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Trained and mentored new employees on company procedures and safety protocols.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Processed transactions quickly, reducing customer wait times.
- Enhanced safety and cleanliness of facility with thorough daily inspections and maintenance tasks.
- Increased sales of promotional items by effectively communicating benefits and discounts to customers.
- Assisted customers with fueling vehicles and provided guidance on oil and fluid levels as needed.
- Resolved customer complaints, restoring satisfaction with prompt and courteous service.
- Ensured customer satisfaction by providing friendly service and accurate information on products.
- Managed inventory levels to prevent stockouts, ordering new supplies as necessary.
- Streamlined inventory management process, ensuring optimal stock levels and reducing waste.
- Minimized wait times for customers by promptly attending to vehicles at all available pumps during busy periods.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Followed safety protocols while working, avoiding accidents and injuries.
- Removed safety hazards, soiled items, and trash from customer areas.
- Assisted with inventory management by tracking stock levels of fuel, oil, snacks, beverages, and other items for sale at the station.
- Performed routine maintenance tasks such as replacing nozzles or hoses when necessary to maintain optimal pump functionality.
- Handled emergency situations calmly and efficiently by following established protocols for spill containment or fire suppression procedures.
Fuel Station Attendant
Walmart
01.2018 - 08.2021
- Contributed to increased sales by effectively promoting in-store merchandise and special offers to customers.
- Demonstrated commitment to environmental stewardship by adhering to local, state, and federal regulations for fuel storage, handling, and disposal.
- Collaborated with fellow attendants to ensure smooth shift transitions and continuous coverage of station responsibilities.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
Sales Associate
Walmart
07.2017 - 01.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
Education
High School Diploma -
Dr. Juan J Osuna
Caguas, PRSkills
- Product Knowledge Familiarity
- Strong Work Ethic
- Cleanliness and Organization
- Patience and Empathy
- Reliability and punctuality
- Self-Motivation and Initiative
- Customer service and assistance
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Fuel Station Attendant
Walmart
09.2022 - Current
Fuel Station Attendant
Walmart
01.2018 - 08.2021
Sales Associate
Walmart
07.2017 - 01.2018
High School Diploma -
Dr. Juan J Osuna