Abigail Velez
Kennesaw,Georgia (GA)
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Uber Partner
Uber Eats
Kennesaw, GA
05.2023 - Current
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Followed company policies and procedures related to driver conduct on the road.
- Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
- Managed customer complaints professionally and courteously.
Assistant Custodian
Beck
Bremen, GA
06.2020 - 05.2022
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed company uniform, performance and security policies with every job.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Maintained accountability for building keys, master keys and access cards.
Cashier
Zaxbys
Villa Rica, GA
04.2018 - 05.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Receptionist
Atlanta Hair Lounge
Villa Rica, GA
01.2015 - 03.2018
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
High School Diploma -
Temple High School
Temple, GA05-2019
Some College (No Degree) - Criminal Justice
Kennesaw State University
Kennesaw, GASkills
- Situational Awareness
- Customer Engagement
- Communication
- Problem-Solving Abilities
- Data Entry
- File Management
- Verbal and Written Communication
- Time Management
Timeline
Uber Partner
Uber Eats
05.2023 - Current
Assistant Custodian
Beck
06.2020 - 05.2022
Cashier
Zaxbys
04.2018 - 05.2020
Receptionist
Atlanta Hair Lounge
01.2015 - 03.2018
High School Diploma -
Temple High School
Some College (No Degree) - Criminal Justice
Kennesaw State University