Abigail Volz
Providence,RI
Summary
Detail-oriented and organized hospitality professional with a Bachelor's degree in Psychology and pursuing graduate programs for counseling. Proficient in customer service and administrative tasks. Possesses strong communication and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Busser/Hostess
Waterman Grille
Providence, RI
07.2023 - 01.2024
- Greet guests and accommodate seating preferences
- Maintain a positive and professional attitude, tone, and composure while speaking with guests over the phone and in person
- Clean and re-set tables and assist servers with keeping their stations well-stocked
- Confirms reservation requests and send reminders to guests
Office Intern
Sojourner House, Inc.
Providence, RI
06.2022 - 08.2022
- Scheduling meetings for the executive director
- Logging incoming rent payments and donations
- Office administrative work including using Microsoft Excel
- Collaboration with co-workers to maintain organization and consistency
Hostess
Tortilla Flats
Providence, RI
04.2021 - 08.2022
- Greet guests and bus tables, ensuring every table is clean and ready for the next party
- Carry out bar back responsibilities, running food out to customers and clearing away dirty dishes from the bar to maintain a clean space
- Answer phone calls with pleasant tone and assemble take-out orders
Education
Bachelor's degree - Psychology
URI - University of Rhode Island
12.2023
Skills
- Communication skills
- Writing skills
- Adaptability
- Attention to detail
- Organizational skills
- Research
Certification
CPR Certification, 05/01/24, 05/01/26
References
References available upon request.
Timeline
Busser/Hostess
Waterman Grille
07.2023 - 01.2024
Office Intern
Sojourner House, Inc.
06.2022 - 08.2022
Hostess
Tortilla Flats
04.2021 - 08.2022
CPR Certification, 05/01/24, 05/01/26
Bachelor's degree - Psychology
URI - University of Rhode Island
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