Abigail Voss Mejia
Evanston,WY
Summary
Proven achiever with extensive experience in accounts receivable and customer service, notably at Premier Surgical Center. Excelled in payment tracking and fostering client relations, significantly improving invoice accuracy and reducing debts. Demonstrated exceptional Microsoft Office proficiency and communication skills, enhancing operational efficiency and customer satisfaction. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
Work History
Accounts Receivable Coordinator
Premier Surgical Center
2023.03 - Current
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
- Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
- Expedited payment collection with timely submission of invoices and proactive communication with clients.
- Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.
- Streamlined accounts receivable processes by implementing efficient tracking and reporting systems.
- Conducted regular audits of 300+ patient accounts to ensure accuracy, identifying potential errors or inconsistencies for correction.
Scrub Technician
Premier Surgical Center
2021.08 - 2023.03
- Streamlined workflow in the operating room by effectively prioritizing tasks during high-pressure situations.
- Completed extensive training on new medical devices to ensure seamless integration into current procedures without compromising patient care quality.
- Kept operating rooms stocked with essential supplies while managing inventory levels efficiently to minimize waste during procurement processes.
- Upheld HIPAA regulations at all times when working with sensitive patient data related to medical histories or treatment plans.
- Displayed exceptional attention to detail when preparing patients for surgery, including positioning them correctly on the operating table and applying sterile drapes as required.
- Supported needs of 7+ physicians and 20+ staff under long-term care.
Bank Teller
First Bank of Wyoming
2020.07 - 2021.08
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between bank and its clients.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Hotel Front Desk Clerk
Holiday Inn Express Hotel
2020.04 - 2020.07
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
- Streamlined reservations process for improved accuracy and guest experience.
- Maintained a clean and organized front desk area, creating a welcoming environment for guests.
- Answered phone within 5 minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
Assistant Teacher
Uinta County School District 1
2019.11 - 2020.04
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw 25+ students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Education
High School Diploma -
Evanston High School
Evanston, WY05.2018
Some College (No Degree) -
Weber State Univesity
Ogden, UTSkills
- Payment tracking
- Microsoft Office
- Invoice Processing
- Accounts Receivable
- Collections experience
- Customer Relations
- Cash Management
- Payment schedule determination
- Customer Service
Accomplishments
Completed training and testing for my BLS (Basic Life Support) Certification.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 0.6% patient debt past due 90+ days by monitoring and collecting debts with accuracy and efficiency.
- Created documents custom for the Center to promote proficiency, and prevent issues with charting for patients.
Timeline
Accounts Receivable Coordinator
Premier Surgical Center
2023.03 - Current
Scrub Technician
Premier Surgical Center
2021.08 - 2023.03
Bank Teller
First Bank of Wyoming
2020.07 - 2021.08
Hotel Front Desk Clerk
Holiday Inn Express Hotel
2020.04 - 2020.07
Assistant Teacher
Uinta County School District 1
2019.11 - 2020.04
High School Diploma -
Evanston High School
Some College (No Degree) -
Weber State Univesity
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