Abigail Wehrle
Green Bay,WI
Summary
Business professional with keen eye for customer service. Proven track record in managing duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
6
6
years of professional experience
Work History
Receptionist
Legacy Hotel
11.2023 - Current
- Managed front desk operations, greeting visitors and directing inquiries promptly.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Enhanced visitor experience by providing detailed information and assistance as needed.
Barista
Scooters Coffee Shop
06.2022 - 11.2023
- Took orders for coffee drinks, food items, and other beverages.
- Prepared drinks such as lattes, cappuccinos, blenders, smoothies, and more.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Restocked supplies when necessary for the team
- Assisted in the preparation of baked goods including muffins, cookies, and sandwiches.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Described menu items to customers and suggested products based on stated preferences.
- Helped put away the truck on the days that it came.
Hostess
Red Robin
06.2020 - 05.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Verified wait times with customers.
- Maintained a clean and organized dining area and bathroom.
- Managed the waiting list, making sure that all parties were seated in a timely manner.
- Communicated clearly with kitchen staff regarding customer togo orders.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Answered phone calls to, record takeout orders, put guests on the wait list and respond to questions.
Education
High School Diploma -
North Eastern Wisconsin Highschool
Green Bay, WI05-2022
Skills
- Cash Handling
- Opening and Closing Duties
- Team Player
- Active Listener
- Positive and Professional
- Computer skills
- Organization skills
- Telephone skills
- Customer and client relations
- Appointment scheduling
Volunteer Work
- Volunteered at my church during Covid, packaging meals for those who needed them
- Would deliver meals to the houses of people that couldn't leave during Covid
- I would watch the younger kids group at my church
- I also babysat for my neighbor my sophomore summer
- Was the assistant to the director for the spring drama my junior year
Timeline
Receptionist
Legacy Hotel
11.2023 - Current
Barista
Scooters Coffee Shop
06.2022 - 11.2023
Hostess
Red Robin
06.2020 - 05.2022
High School Diploma -
North Eastern Wisconsin Highschool