Abigail Welchans
Lancaster,PA
Summary
Adept at managing high-pressure environments, I excelled in customer service and time management at Spooky Nook Sports. My strong teamwork and hardworking nature contributed to efficiently orchestrating large-scale events and enhancing guest experiences. Leveraging table-setting knowledge, I consistently delivered superior service, significantly improving event satisfaction rates. My hard work ethic has helped me to excel in many ways.
Overview
3
3
years of professional experience
Work History
Banquet Server
Spooky Nook Sports
05.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Server
Media Hights Golf Course
06.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cafe Worker
Hershey Farms Restaurant
05.2021 - 01.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Education
Bachelor of Science - Marketing With A Minor in Sports Management
Messiah University
Dillsburg, PA05.2027
High School Diploma -
Lampeter Strasburg High School
Lancaster, PA05.2023
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Hard working
- personable
Timeline
Server
Media Hights Golf Course
06.2024 - 08.2024
Banquet Server
Spooky Nook Sports
05.2024 - Current
Cafe Worker
Hershey Farms Restaurant
05.2021 - 01.2023
Bachelor of Science - Marketing With A Minor in Sports Management
Messiah University
High School Diploma -
Lampeter Strasburg High School
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