Abigail Williams
Conyers,GA
Summary
Dynamic and motivated professional seeking a position that leverages skills and fosters collaboration within a team environment. Committed to contributing effectively to organizational goals while pursuing opportunities for personal and professional growth. Authorized to work in the US for any employer, bringing a strong work ethic and a passion for success to the next role.
Overview
2020
2020
years of professional experience
1
1
Certification
Work History
Substitute Teacher
EAST ORANGE CHILD DEVELOPMENT
- Assisted class teachers with maintaining student records.
- Ensured that students were provided with copies of study materials and learning aids.
- Built positive relationships with students, other faculty members, and administrative staff.
- Assist teachers with various tasks, like grading assessments and informing parents of their children’s progress
- Helped students adjust, learn, socialize
- Developed and planned daily lesson plans to ensure high academic performance and reported to teachers about possible behavioral issues.
- Worked with students in groups or individually to provide further instruction or clarification of the subject matter.
- Processed daily issues by evaluating the problem, analyzing prospective solutions, and developing plans that best fit the student, faculty, and administration.
Teacher Volunteer
EAST ORANGE CHILD DEVELOPMENT
08.2019 - 12.2019
- Managed student behavior effectively by implementing positive reinforcement strategies.
- Utilized effective time management skills to balance multiple tasks and responsibilities within the classroom setting.
- Aided in the assessment of students' learning outcomes to inform instructional planning and delivery.
- Supported lead teacher in individualizing lesson plans for students with diverse learning needs, ensuring every student's academic success.
- Cultivated positive relationships with students to build trust and encourage academic growth.
- Implemented student-centered learning approaches to empower students to take ownership of their education.
Data Entry Clerk
The Ministry of the Presidency
06.2011 - 07.2017
- Filed correspondence, invoices, and receipts in a predefined order, taking and processing information retrieval requests.
- Pulled required information from the database upon special request from school officials.
- Created monthly reports for records, closing terminated records and completing chart audits.
- Assisted in all areas of administrative work including data entry, receptionist duties, file organization, and research and development.
- Converted paper records into digital records, maintaining paper and digital filing systems.
- Performed bibliographic indexing of digitized document collections for litigation and intext indexing for business support projects per contract specifications on behalf of law firms, multinational corporations, and government agencies.
Customer Service Representative
Durban Electronics and Computer Service
04.1999 - 08.2005
- Maintained quarterly and holiday mass mailings to inform clients of current promotions.
- Maintained quality control standards, seeking new ways to improve customer service.
- Submitted requests to the proper department to prevent reoccurring issues, recommending process and procedure improvements.
- Received numerous customer service awards concerning
- Handled customer inquiries and complaints professionally and courteously.
- Quality and accuracy, high turnover rates, and increased customer renewals.
- Worked with customers in past due status to negotiate solutions that enabled uninterrupted service.
Education
High school diploma - Mathematics, English Language, Business, Accounts, Office Administration and Social Studies
Richard Ishmael Secondary School
Georgetown, Guyana09.1998
Associate of Arts - Education
Essex County College
Newark, New Jersey, NJ08-2025
Skills
- Home Care
- Teaching
- Senior Care
- Classroom Instruction
- Student Records Management
- Student Support
- Organization
- Patient Teaching
- Caregiving
- English
- Highly experienced in using Microsoft Office Word, PowerPoint, Excel, and Microsoft Access
- After-School Programs
- Student Mentoring
- Lesson Planning
- Teamwork
- (10 years)
Accomplishments
Over the past five years in the teaching field, I have had the honor of guiding young minds and creating spaces where children feel seen, safe, and inspired to grow. My classroom was more than a place of learning; it was a community built on trust, empathy, and respect. I took pride in showing up every day prepared and present, not just to teach, but to listen, nurture, and support each child’s unique journey. Whether leading a class or stepping in as a teacher assistant and a substitute, I brought consistency, calm, and a deep sense of purpose to every role I held.
Beyond the classroom, I formed strong partnerships with families, offering encouragement and support that often extended beyond school walls. I also found joy in mentoring others and contributing to ministry work, helping children and families navigate life’s challenges with faith and resilience. These years have shaped me into a reflective, dependable, and compassionate educator, one who values growth, embraces feedback, and is now ready to bring those same strengths into an administrative role where I can continue to serve with heart and purpose.
Certification
- Licensed Nursing HHA
- CPR Certification
- Substitute Teacher License
TRAININGS
Business Management
Languages
English
Full Professional
Timeline
Teacher Volunteer
EAST ORANGE CHILD DEVELOPMENT
08.2019 - 12.2019
Data Entry Clerk
The Ministry of the Presidency
06.2011 - 07.2017
Customer Service Representative
Durban Electronics and Computer Service
04.1999 - 08.2005
Substitute Teacher
EAST ORANGE CHILD DEVELOPMENT
High school diploma - Mathematics, English Language, Business, Accounts, Office Administration and Social Studies
Richard Ishmael Secondary School
Associate of Arts - Education
Essex County College