ABIGAIL WILSON
ALTAMONTE SPRINGS,FL
Summary
Experienced cashier, server, and bartender with a strong record in a fast-paced restaurant setting. Demonstrating exceptional problem-solving abilities, adaptability, and conflict resolution skills, this professional ensures smooth operations and utmost customer satisfaction. Expertise lies in time management, customer engagement, customer service, communication and maintaining a well-organized work environment.
Overview
3
3
years of professional experience
Work History
Barkeeper
Top Class Jamaican Bar & Grill
Orlando, FL
08.2022 - Current
- Crafts diverse beverages and cocktails, enhancing guest satisfaction and dining experience
- Maintains bar cleanliness and organization, adhering to health and safety standards
- Engages with customers, providing tailored recommendations and fostering a welcoming environment
- Manages inventory and orders supplies, ensuring optimal stock levels and minimizing waste
- Handles high-volume service efficiently during peak hours, showcasing strong multitasking skills
Cashier/Server
Top Class Jamaican Bar & Grill
Orlando, FL
05.2022 - Current
- Delivered exceptional customer service in a high-volume restaurant setting, enhancing guest satisfaction
- Addressed and resolved customer inquiries and complaints promptly and professionally
- Managed transactions, including cash handling and credit card processing, with accuracy
- Collaborated with team members to ensure seamless service and effective problem-solving
- Assisted in the onboarding and training of new staff, emphasizing service excellence and operational procedures
- Streamlined order processing, reducing wait times and enhancing customer satisfaction in a high-volume restaurant environment
Education
Bachelor's Degree - Biology
Valencia College
Orlando, FL01.2025
High School Diploma - undefined
Lyman High School
Longwood, FL05.2022
Skills
- Customer Service (Expert)
- Communication (Expert)
- Interpersonal (Expert)
- Problem-solving (Expert)
- Attention to detail (Expert)
- Microsoft office suite ( Experienced)
- Multitasking ( Expert)
LANGUAGES
English (Native)
Spanish (Novice)
Timeline
Barkeeper
Top Class Jamaican Bar & Grill
08.2022 - Current
Cashier/Server
Top Class Jamaican Bar & Grill
05.2022 - Current
Bachelor's Degree - Biology
Valencia College
High School Diploma - undefined
Lyman High School