Abigail Wiseman
Fishers,US
Summary
Undergrad Biology major specializing in Animal Science with over 7 years of diverse experience in customer service and 2 years in animal care. I demonstrate a strong capability in relilability, great work ethic, and effective communication, ensuring exceptional service in diversely-paced settings. I'm eager to apply meticulous attention to detail and dedication to providing great support and results for students as a PT in the LSAMP program.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Snakeroot Botanicals
06.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Obtained a wealth of knowledge on the best ways to grow and maintain houseplants.
- Takes care of in store plants, making sure they're free from pests and disease
Starbucks - Lead Barista
Bon Appétite - Butler University
09.2023 - Current
- Onboard and train new baristas, ensuring smooth integration and skill development
- Assist in team deployment during shifts, optimizing workflow and efficiency
- Provide expert menu knowledge and address customer concerns promptly
- Recognized as Barista of the Month for exceptional performance and dedication.
Spa Attendant/Receptionist
Spavia Day Spa
02.2023 - 10.2023
- Managed spa services, ensuring tailored guest experiences and efficient operational flow
- Boosted guest satisfaction through personalized service and meticulous attention to spa environment
- Enhanced team efficiency by maintaining inventory and cleanliness, supporting a seamless service delivery
- Implemented effective scheduling solutions, optimizing appointment setting and guest interactions.
Barista/Cashier
Rose & Louis
01.2022 - 02.2023
- Enhanced customer retention by engaging positively and crafting signature drinks
- Partnered with team to refine barista techniques, elevating overall service quality
- Introduced unique beverage options, boosting store's menu diversity and appeal
- Maintained stringent adherence to recipe precision, ensuring consistent product quality
- Thrived in dynamic settings, adapting swiftly to evolving customer preferences.
Cashier/Customer Service
Allisonville Home & Garden Center by Sullivan
07.2021 - 02.2022
- Managed cash transactions and ensured accurate financial records at the garden center
- Enhanced customer satisfaction by efficiently resolving inquiries and guiding product locations
- Contributed to team efforts by supporting event planning and execution, improving community engagement
- Streamlined delivery schedules for plant installations, boosting operational efficiency
- Optimized item tagging and display processes, enhancing store layout and customer shopping experience
- Balanced cash drawer daily, ensuring financial accuracy at garden center.
Starbucks Barista
Starbucks
10.2019 - 06.2021
- Efficiently managed inventory, ensuring availability for peak hours
- Upheld high standards of hygiene, leading to top cleanliness ratings
- Collaborated effectively in team settings to enhance service speed and quality
- Introduced new beverage customization options, increasing customer satisfaction
- Provided training to new staff, improving team performance and service delivery
- Streamlined beverage preparation, reducing wait times during rush hours.
Education
Associate's degree - Animal Science/ Biology
Ivy Tech Community College
Noblesville, IN08.2024
Veterinary Assistant -
J. Everett Lite Career Center
06.2020
Skills
- Cashiering
- Cleaning
- Food Service
- Food Safety
- Animal Care
- Veterinary Assistant
- Front Desk
- Pet Grooming
- House plant Care
- Independent Sales Associate
Additionalinformation
Veterinary Assistant, I was involved in the Veterinary Assistant program at J. Everett Lite Career Center where I received a certification for Veterinary Assisting. While in this program, I studied equine care, dog and cat care, and exotic animal care (birds, lizards). In the second year of the program, I was sent out for clinical rotations where I completed clinical hours in a Veterinary hospital as well as an exotic animal hospital. I practiced skills such as intravenous injections, pulling up and giving prescriptions, deworming, post-op surgical care, and scheduling appointments to name a few. It was an awesome experience learning new things in the field I'm currently in school for now, while practicing the skills I attained.
Languages
Chinese (Mandarin)
Limited Working
Timeline
Retail Sales Associate
Snakeroot Botanicals
06.2024 - Current
Starbucks - Lead Barista
Bon Appétite - Butler University
09.2023 - Current
Spa Attendant/Receptionist
Spavia Day Spa
02.2023 - 10.2023
Barista/Cashier
Rose & Louis
01.2022 - 02.2023
Cashier/Customer Service
Allisonville Home & Garden Center by Sullivan
07.2021 - 02.2022
Starbucks Barista
Starbucks
10.2019 - 06.2021
Associate's degree - Animal Science/ Biology
Ivy Tech Community College
Veterinary Assistant -
J. Everett Lite Career Center
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