Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Wollam

Painesville

Summary

Dynamic Corrections Officer with proven expertise at Cuyahoga County Sheriff's Department, excelling in crisis management and inmate supervision. Enhanced safety protocols, significantly reducing altercations through effective de-escalation techniques. Committed to integrity and ethical standards, fostering a secure environment conducive to rehabilitation and compliance. First aid and CPR certified, ensuring readiness in emergencies.

Overview

5
5
years of professional experience

Work History

Corrections Officer

Cuyahoga County Sheriff's Department
Cleveland
09.2025 - Current

Ensure the safety, security, and occupational competence of the jail facility and all people inside.

Directly interact with offenders to ensure pods are safe and rules are being followed.

Intervene and redirect negative or violent behaviours, following established policy and procedures.

  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.

Security Officer

J8 Security
Concord, OH
01.2023 - 09.2025
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular inspections of facilities to identify potential hazards or security risks.
  • Responded promptly to incidents, ensuring appropriate action was taken in accordance with protocols.
  • Assisted in developing safety procedures, enhancing overall operational efficiency.
  • Maintained accurate logs of daily activities and incidents for reporting purposes.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Resident Supervisor

NEOCAP
Painesville, OH
04.2021 - 01.2023

Ensure safety of offenders and staff by utilizing a Direct Supervision Model.

Dispense medications at designated times as per policy and procedures.

Handle all offender property requests for incoming and outgoing property, maintaining inventories of individuals' property.

Document completetion of scheduled events as well as behavioural observations.

Veterinary Technician

Pine Village Veterinarian
Wexford, PA
12.2020 - 01.2021
  • Assisted veterinarians during examinations and procedures to ensure patient comfort and safety
  • Conducted routine laboratory tests, including blood work and urinalysis, for accurate diagnostics
  • Prepared animals for surgery by administering anesthesia and monitoring vital signs preoperatively
  • Educated pet owners on post-operative care and preventive health measures to enhance animal welfare
  • Maintained cleanliness of examination rooms and surgical areas to uphold health standards
  • Mentored junior technicians in best practices for animal handling and client communication
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.

Education

No Degree - Physics

University of Prince Edward Island
Charlottetown, PEI

Skills

Verbal communication

Security procedures

Emergency response

Inmate supervision

Integrity and honesty

De-escalation techniques

Crisis management

Discretion and confidentiality

Ethical standards of conduct

First aid and CPR certified

First aid training

Timeline

Corrections Officer

Cuyahoga County Sheriff's Department
09.2025 - Current

Security Officer

J8 Security
01.2023 - 09.2025

Resident Supervisor

NEOCAP
04.2021 - 01.2023

Veterinary Technician

Pine Village Veterinarian
12.2020 - 01.2021

No Degree - Physics

University of Prince Edward Island
Abigail Wollam