Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Abigail (Axel) Wythe

Abigail (Axel) Wythe

SeaTac

Summary

Dynamic Sales Manager with a proven track record at Body Jewelry Plus, enhancing client relationships and exceeding sales targets through expert relationship building and sales operation skills. Leveraged product knowledge and communication prowess to boost customer satisfaction and achieve consistent sales growth. Excelled in staff management, contributing to a positive, results-driven team environment.

Overview

3
3
years of professional experience

Work History

Sales Manager

Body Jewelry Plus
07.2022 - Current
  • Developed comprehensive sales strategies by analyzing market trends and customer needs.
  • Encouraged cross-training for improved versatility and team collaboration.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Built relationships with customers and community to establish long-term business growth.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

Sales Associate

Windsor Fashions
03.2022 - 06.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Sales Associate

Halloween City
09.2021 - 11.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

CHOICE Academy
Des Moines
06-2023

High School Diploma -

Highline College
DesMoines, WA
06-2023

Skills

  • Staff management
  • Relationship building
  • Verbal and written communication
  • Product knowledge
  • Client relationship management
  • Positive and upbeat
  • Sales tracking
  • Social media savvy
  • Goals and performance
  • Sales operation
  • Sales reporting

Languages

English

Interests

  • Drawing and Painting
  • Working hands-on; restoring things
  • Music
  • Forensic science
  • Psychology

Timeline

Sales Manager

Body Jewelry Plus
07.2022 - Current

Sales Associate

Windsor Fashions
03.2022 - 06.2022

Sales Associate

Halloween City
09.2021 - 11.2021

High School Diploma -

CHOICE Academy

High School Diploma -

Highline College

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Abigail (Axel) Wythe