Abigail Young
Tamarac,FL
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Successful in coordinating and executing meetings, travel, and special events.
Overview
18
18
years of professional experience
Work History
Administrative Assistant to the Directors and VP
Radiotherapy Clinics of Georgia (Remote)
Atlanta, GA
07.2023 - Current
- Handled phone and email communications, ensuring effective business correspondence.
- Delivered secretarial and office management support.
- Managed calendar appointments and key event arrangements for leadership staff.
- Arranged meetings to ensure smooth workflow.
- Organized workshops, conferences, and meetings by scheduling rooms and preparing supplies.
- Providing support during special projects led by the director.
- Ensured strict confidentiality compliance with organizational and legal guidelines.
- Assisting with event planning tasks, such as booking venues or catering services.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
Insurance Specialist II (Remote)
Radiotherapy Clinics of Georgia
CONYERS, GA
11.2021 - 07.2023
- Verifies new and existing patients coverage and obtain any necessary referral and /or authorization prior to appointment.
- Applied knowledge of Medicare, Medicaid and third-party payer requirements utilizing on-line eligibility systems to verify patient coverage and policy limitations.
- Contacted insurance companies to obtain necessary prior authorizations needed for upcoming tests and procedures.
- Document account for copay/deductible collections
- Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
- Communicate with clinic staff and front desk with any changes on account.
- Perform other administrative duties as requested by manager.
Patient Services Coordinator II
Radiotherapy Clinics of Georgia
Conyers, Ga
01.2010 - 10.2021
- Greet and check-in patients.
- Collect and update demographic & insurance information.
- Answer all incoming calls in a timely manner and professional manner.
- Schedule, reschedule and verify patient appointments.
- Use EMR software to manage patient records and files.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Collect patient co-payments and recorded payment transactions.
- Balanced and reconciled cash drawer daily to maintain department's financial accuracy.
- Schedule outside studies.
- Troubleshot and resolved department issues to maintain patient satisfaction and keep optimal patient flows.
- Obtain medical records for patient care.
- Complies with all applicable HIPAA rules and regulations.
Insurance Verification/Authorization
Radiotherapy Clinics of Georgia
Atlanta, GA
07.2007 - 01.2010
- Verifies new and existing patients coverage and obtain any necessary referral and /or authorization prior to appointment.
- Correct and update any demographic/or insurance information.
- Applied knowledge of Medicare, Medicaid and third-party payer requirements utilizing on-line eligibility systems to verify patient coverage and policy limitations.
- Contacted insurance companies to obtain necessary prior authorizations needed for upcoming tests and procedures.
- Document account for copay/deductible collections
- Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
- Communicate with clinic staff and front desk with any changes on account.
- Perform other administrative duties as requested by manager.
Education
Certificate - Certified Medical Business Management
Florida Atlantic University
Boca Raton, FL04-2024
Medical Assisting
Concord Institute
Ft. Lauderdale1992
Skills
- Travel arrangements
- Problem Solving
- Organizational Support Skills
- Microsoft Word
- Verbal communication
- Meeting planning
- Conference planning
- Strong interpersonal skills
Timeline
Administrative Assistant to the Directors and VP
Radiotherapy Clinics of Georgia (Remote)
07.2023 - Current
Insurance Specialist II (Remote)
Radiotherapy Clinics of Georgia
11.2021 - 07.2023
Patient Services Coordinator II
Radiotherapy Clinics of Georgia
01.2010 - 10.2021
Insurance Verification/Authorization
Radiotherapy Clinics of Georgia
07.2007 - 01.2010
Medical Assisting
Concord Institute
Certificate - Certified Medical Business Management
Florida Atlantic University
Similar Profiles
Apsara Khatri KarkiApsara Khatri Karki
Freelance Content Writer at RemoteFreelance Content Writer at Remote
RAE LIEBENSTEINRAE LIEBENSTEIN
Senior Account Executive at RemoteSenior Account Executive at Remote
Erduan SaliuErduan Saliu
Scale Customer Success Manager at RemoteScale Customer Success Manager at Remote