Abigail Young
Summary
Dedicated and service-oriented professional with experience at Henry Ford Hospital, excelling in patient support and communication. Proven ability to maintain cleanliness and organization while demonstrating strong multitasking skills. Recognized for fostering teamwork and ensuring customer satisfaction in fast-paced environments. Committed to delivering exceptional service and maintaining high standards.
Overview
4
4
years of professional experience
Work History
Hospital Volunteer
Henry Ford Hospital
05.2025 - Current
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Assisted patients by providing comfort items such as blankets, water, or personal necessities.
- Regularly checked in with patients to ensure their comfort and relay any concerns to medical staff.
Waitress /Restaurant Hostess
Landry's
12.2023 - Current
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Checked in regularly with tables to ensure customer satisfaction and address any needs promptly.
- Took food and drink orders accurately and delivered items in a timely manner.
- Maintained cleanliness of dining area by bussing tables, wiping down surfaces, and resetting for new guests.
- Assisted with side work, restocking server stations, and keeping the front and back of house tidy.
Waitress /Head Hostess
Olgaskitchen
08.2021 - 12.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Assisted in coordinating large parties and special seating requests.
- Assisted with packing and selling to-go orders
- Used cash registers and credit card machines to cash out customers.
Crew Member
Menchies Yogurt
05.2022 - 09.2022
- Operated POS system to accurately process customer transactions and handle cash, credit, and mobile payments.
- Maintained cleanliness and sanitation standards by routinely cleaning machines, counters, and dining areas.
- Restocked toppings, cups, napkins, and other supplies to ensure a fully stocked and organized service area.
- Assisted with opening and closing duties, including prepping machines and securing the store.
Education
No Degree - Nursing
Grand Valley State University
Allendale, MI05-2029
Rochester Adams High School
Rochester Hills, MI05-2025
Skills
- Positive attitude
- Helpful and Service-oriented
- Cleaning and sanitizing
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
- Organization
Timeline
Hospital Volunteer
Henry Ford Hospital
05.2025 - Current
Waitress /Restaurant Hostess
Landry's
12.2023 - Current
Crew Member
Menchies Yogurt
05.2022 - 09.2022
Waitress /Head Hostess
Olgaskitchen
08.2021 - 12.2023
No Degree - Nursing
Grand Valley State University
Rochester Adams High School
Similar Profiles
Imma HoglinImma Hoglin
RN Supervisor/Assistant Manager at St John Macomb Hospital (2007-2023), Ascension Hospital (2023-2024), Henry Ford Health (2024-current)RN Supervisor/Assistant Manager at St John Macomb Hospital (2007-2023), Ascension Hospital (2023-2024), Henry Ford Health (2024-current)
Marcus PorterMarcus Porter
Registered Nurse, Hemodialysis at Henry Ford Hospital MainRegistered Nurse, Hemodialysis at Henry Ford Hospital Main
Constance OtlewskiConstance Otlewski
Nursing Assistant at Henry Ford Hospital Main CampusNursing Assistant at Henry Ford Hospital Main Campus
Bimbo AkingbadeBimbo Akingbade
Hospital Volunteer at Mother &Child HospitalHospital Volunteer at Mother &Child Hospital
Tristan WalkerTristan Walker
Hospital Volunteer at Tarrant County CollegeHospital Volunteer at Tarrant County College