Abigail Zarate
Sherman,TX
Summary
Certified Pharmacy Technician and team member proficient in assisting pharmacists with preparing prescriptions, meeting customer needs and experience working within a fast-paced pharmacy setting. Highly proficient in accurately filling, labeling prescriptions and maintaining drug inventories. As well as having good communication with insurance providers, prescribers and individuals to address issues. Great customer service given and bilingual which can be of great help when needed in a growing pharmacy. Organized and dependable candidate willing to take responsibilities and reach team goals. Also willing to be trained for new skills needed for other careers and a fast learner.
Overview
7
7
years of professional experience
Work History
PRN Pharmacy Tech
Texoma Medical Center
10.2023 - Current
- Answered incoming phone calls from our inpatient pharmacy and addressing questions from healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Helped deliver medications to nurses and filled Pyxis machines on all 8 floors of the hospital.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Utilized pharmacy management software to process prescriptions efficiently.
Pharmacy Technician
Renue Pharmacy
04.2020 - 08.2023
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Managed numerous incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Worked along doctors and insurances to do prior authorizations for patient medications.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Set up and modified patient profiles to include current medications and insurance details.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Helped increase our volume of shots and CBD sales.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
COVID-19 Screener
Baylor Scott & White
01.2021 - 04.2021
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Oversaw in-person and curbside patient registration and processing.
- Completed necessary reports and documentation on time and to specifications
Volunteer
Wilson N. Jones Regional Medical Center
11.2017 - 05.2018
- In medical records would help organize, update patient profiles, and file patient records.
- For material managements I would stock floors with needed supplies.
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Assisted with special events and programs.
Education
Associate of Science - General Studies
Grayson College
Denison, TX08.2021
Certificate - Pharmacy Technician Course
Grayson College
Denison, TX12.2020
High School Diploma -
Sherman High School
Sherman, TX05.2018
Skills
- Customer Service
- Detail-Oriented
- Prescription Filling and Labeling
- Problem-Solving Skills
- Drug Utilization Review
- Inventory and Supply Management
- Prescription Refill Fulfillment
- Team Collaboration
- Employee Training
- Staff Leadership
- Relationship Building
- Organization and Prioritization
Timeline
PRN Pharmacy Tech
Texoma Medical Center
10.2023 - Current
COVID-19 Screener
Baylor Scott & White
01.2021 - 04.2021
Pharmacy Technician
Renue Pharmacy
04.2020 - 08.2023
Volunteer
Wilson N. Jones Regional Medical Center
11.2017 - 05.2018
Associate of Science - General Studies
Grayson College
Certificate - Pharmacy Technician Course
Grayson College
High School Diploma -
Sherman High School
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