Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Zeigler

Reading,PA

Summary

Highly-motivated Case Manager with desire to take on new challenges. Recent Forensic Psychology graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Adept at working effectively unsupervised and quickly mastering new skills. Committed to promoting community protection and juvenile accountability. Compassionate mentor demonstrating appropriate behaviors and emotions as role model for children.

Overview

3
3
years of professional experience

Work History

Case Manager

Bethany Children's Home
Womelsdorf, Pennsylvania
02.2024 - Current
  • Assess clients' needs, develop service plans and monitor progress towards goals.
  • Facilitate communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Collaborate with educational professionals to coordinate treatment plans for clients.
  • Provide crisis intervention support for clients in emergency situations.
  • Maintain accurate case records and documentation according to agency guidelines.
  • Attend court hearings as a representative of the organization when needed.
  • Counsel clients on available resources within the community that could help meet their educational and social needs.
  • Organize group activities to provide socialization opportunities for clients.
  • Educate clients about mental health conditions, medications and self-care techniques.
  • Participate in professional development activities related to case management best practices.
  • Provide case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.

Cottage Support Staff Member

Bethany Children's Home
Womelsdorf, PA
09.2023 - 02.2024
  • Act as a mentor and role model for youth.
  • Facilitates open communication and team work with the kids and staff.
  • Promote a safe and healthy living by establishing and maintaining a safe environment, encouraging teamwork, collaboration and ethical behavior.
  • Deliver trauma informed care to others when needed.
  • Report incidents that negatively affect child safety.
  • Assess and monitor youth skills and progress to determine skill development needs and priorities.
  • Utilize vehicles to transport youth to and from school, appointments and outings.
  • Listen to personal stories, asking probing questions and offered knowledgeable advice for different situations.
  • Coordinate resources to support clients and help each achieve targets.
  • Assist with daily living activities and education.

Private Nanny

Private Family Client
Gladwyne, PA
10.2022 - 08.2023
  • Scheduled and coordinated projects and reinforced appropriate discipline for a toddler with autism according to parents' specifications.
  • Regulated toddler's schedule to balance rest, learning and play.
  • Followed routines to foster stability and structure in the toddler's life during parental absences.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Transported toddler to and from school.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.

Family Resource Specialist

Justice Works Youth Care
Media, PA
08.2022 - 10.2022
  • Monitored and documented status updates on health and wellbeing of each child under care or assessment.
  • Participated in ongoing training to maintain certifications and enhance knowledge.
  • Completed WhyTry Training.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports.

Clinical Coordinator Intern

Adelphoi Village, Inc.
Latrobe, PA
08.2021 - 05.2022
  • Planned, supervised, and participated with youth in educational, recreational, and therapeutic activities as part of or in addition to the regular daily schedule.
  • Counseled youth individually, in groups or with families in order to implement treatment plans and promote behavioral and emotional improvements.
  • Developed appropriate treatment plans.
  • Documented required information (i.e., medical logs, daily logs, progress reports, etc.) and completed required reports in timely manner.
  • Communicated with supervisor and staff regularly regarding assigned caseload.
  • Assisted supervisor with intake process.
  • Intervened in crisis situations with appropriate counseling as necessary, including Safe Crisis Management.

Education

Master of Arts - Forensic Psychology

Arizona State University
Tempe, AZ
05.2024

Bachelor of Science - Psychology

Indiana University of Pennsylvania
Indiana, PA
05.2022

Skills

  • Crisis Management
  • Coordinating Educational Plans
  • Mental Health Assessment
  • Community Integration Planning
  • Behavior Observation
  • Critical Thinking
  • Intake Assessment
  • Patient and Family Education
  • Crisis Intervention
  • Problem-Solving
  • Behavioral Science Background
  • Familiar With Legal Terminology
  • Conflict Resolution: Choice and Decision Making
  • Correctional Psychology

Timeline

Case Manager

Bethany Children's Home
02.2024 - Current

Cottage Support Staff Member

Bethany Children's Home
09.2023 - 02.2024

Private Nanny

Private Family Client
10.2022 - 08.2023

Family Resource Specialist

Justice Works Youth Care
08.2022 - 10.2022

Clinical Coordinator Intern

Adelphoi Village, Inc.
08.2021 - 05.2022

Master of Arts - Forensic Psychology

Arizona State University

Bachelor of Science - Psychology

Indiana University of Pennsylvania

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Abigail Zeigler