Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Abigail Ziler

Stow

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional multitasking abilities, honed at McDonald's. Proven track record in customer service, adept at resolving conflicts and enhancing satisfaction. Recognized for maintaining a clean workspace and fostering a positive team environment, ensuring seamless operations during peak hours.

Developed skills in fast-paced food service environment, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.

Overview

4
4
years of professional experience

Work History

Food Service Worker

McDonald's
09.2025 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Barista

Starbucks
05.2025 - 08.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Customer Service Representative

Sheetz
01.2024 - 07.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Retail Sales Associate Cashier

Dicks Sporing Goods
05.2023 - 01.2024
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.

Host

Longhorn Steakhouse
02.2022 - 06.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Southeast High School
Ravenna, OH
06-2022

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Problem-solving
  • Strong communication skills
  • Attention to detail

Interests

socil media

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • technology

Timeline

Food Service Worker

McDonald's
09.2025 - Current

Barista

Starbucks
05.2025 - 08.2025

Customer Service Representative

Sheetz
01.2024 - 07.2025

Retail Sales Associate Cashier

Dicks Sporing Goods
05.2023 - 01.2024

Host

Longhorn Steakhouse
02.2022 - 06.2023

High School Diploma -

Southeast High School

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