Abigail Zinn
Summary
Detail-oriented, dedicated professional with a strong foundation in written and oral communication, research, and analytical skills. Demonstrates adaptability and thrives in diverse environments. Committed to ongoing learning, research, and professional excellence.
Overview
9
9
years of professional experience
Work History
Front Desk Associate
University of Maryland, College Park
11.2024 - Current
- Assisted students and staff from nine different universities on a daily basis.
- Routinely answered phone calls, emails, and questions in person, with excellent oral and written communication skills.
- Utilized problem-solving skills to resolve students' problems in an efficient manner.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Designed flyers in Canva and created signage, including sandwich boards and whiteboards for event promotion.
- Assisted in event setup and tabling while at events to support the Macklin Center.
Communication Fellow
University of Maryland, College Park
01.2024 - Current
- Delivered comprehensive written and oral support for students across public health and psychology disciplines for the University of Maryland, College Park, and the University of Maryland, Baltimore County, with various written research projects and papers.
- Conferred with students regularly to offer guidance on research and writing strategies.
- Collaborated in developing and presenting training plans for new communication fellows.
- Assisted in the training and development of new communication fellows.
- Assisted with data entry and data analysis.
- Regularly created written templates for emails, drafts, and other correspondences for other communication fellows to utilize.
Cashier
Wegmans
11.2018 - 12.2020
- Delivered excellent customer service to customers by using active listening and oral communication skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Processed credit card, cash, and check payments regularly.
- Maintained the cleanliness of the checkout area and assisted with restocking.
- Worked closely with other front-end staff and neighboring departments to assist customers.
Cashier
Smashburger
11.2016 - 11.2017
- Provided excellent customer service while assisting customers with their orders, both in person and over the phone.
- Helped with purchases and enrolled customers in rewards programs.
- Maintained current knowledge of company-wide promotions to highlight sales, and new products to customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked between departments to ensure the quality and correctness of orders.
- Assisted in regularly cleaning all areas of the store to ensure a safe and clean environment for all customers.
Education
Bachelors of Arts - Psychology
University of Maryland Baltimore County (UMBC)
Catonsville, MD05-2025
Associate of Arts - Social Science, Administration, And Health Core
Montgomery College (MC)
Rockville, MD12.2022
Skills
- Teamwork and collaboration
- Leadership
- Written and oral communication
- Research
- Data entry
- Problem solving
- Proficiency in Google and Microsoft office
Timeline
Front Desk Associate
University of Maryland, College Park
11.2024 - Current
Communication Fellow
University of Maryland, College Park
01.2024 - Current
Cashier
Wegmans
11.2018 - 12.2020
Cashier
Smashburger
11.2016 - 11.2017
Bachelors of Arts - Psychology
University of Maryland Baltimore County (UMBC)
Associate of Arts - Social Science, Administration, And Health Core
Montgomery College (MC)
Similar Profiles
Adam NelsonAdam Nelson
Events/Operations Specialist at University of Maryland, College ParkEvents/Operations Specialist at University of Maryland, College Park
Isaiah WillettIsaiah Willett
Academic Advisor at University of Maryland, College ParkAcademic Advisor at University of Maryland, College Park
Xuge WangXuge Wang
UMD Cycling Team Member at University of Maryland, College ParkUMD Cycling Team Member at University of Maryland, College Park
PAULINE SARAYNOPAULINE SARAYNO
FIRE 298: Advanced Research at University of Maryland, College ParkFIRE 298: Advanced Research at University of Maryland, College Park
Desmarie LeonDesmarie Leon
Front desk associate, front desk receptionist, Shift lead, Sales associate at Agriscape inc.Front desk associate, front desk receptionist, Shift lead, Sales associate at Agriscape inc.