Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Abigail  Zolkoske

Abigail Zolkoske

Central Point

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Specimen Processor

Asante
08.2024 - 09.2025
  • Trained new personnel on specimen processing techniques and quality control standards.
  • Ensured compliance with regulatory guidelines in all specimen processing activities.
  • Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
  • Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
  • Developed strong relationships with internal departments, facilitating smooth communication channels for expedited issue resolution regarding specimens or testing requirements.
  • Maintained a well-organized work environment.
  • Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.
  • Contributed to the accuracy of test results by promptly addressing any discrepancies or issues with specimen quality, identification, or documentation.
  • Upheld rigorous standards of confidentiality when managing sensitive patient information.
  • Contributed to a positive workplace culture by consistently demonstrating professionalism, reliability, and adaptability under pressure.
  • Participated in lab meetings.

Chemistry Lab Assistant

Western Oregon University
09.2023 - 06.2024
  • Assisted in preparation and restocking of chemical solutions and reagents for various experiments.
  • Managed inventory of laboratory supplies.
  • Oversaw maintenance of laboratory equipment, ensuring functionality and compliance with regulations.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Prepared labs for experiments using chemistry knowledge and instructional information.
  • Organized instructional materials, facilities and solutions for experiments.
  • Handled nitric acid and sulfuric acid adhering to strict safety protocols.

Front Desk Receptionist

Western Oregon University
09.2022 - 06.2024
  • Managed front desk operations, ensuring a welcoming environment for all visitors.
  • Responded to inquiries efficiently, providing information about services and facility operations.
  • Collaborated with management to streamline communication between departments, improving overall operational efficiency.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.

Sales Associate

Bath and Body Works, Limited Brands
06.2019 - 09.2021
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Processed transactions accurately, maintaining cash register integrity.
  • Trained new associates on customer service protocols and store procedures.
  • Resolved customer inquiries and complaints efficiently, fostering loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Afterschool Teacher

YMCA
09.2019 - 06.2020
  • Facilitated daily activities promoting social skills and teamwork among students.
  • Supervised and ensured safety of children during recreational and educational activities.
  • Collaborated with parents to address individual student needs and concerns effectively.
  • Implemented behavior management strategies to maintain a positive classroom environment.
  • Organized and supervised games and recreational activities to promote physical, mental and social development in children.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
  • Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
  • Prepared food and served meals and refreshments to upwards of 50 children.
  • Organized and stored toys and classroom materials to maintain order in activity areas.

Brand Associate

Old Navy
05.2016 - 05.2019
  • Enhanced brand visibility through effective merchandise presentation and visual storytelling.
  • Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Communicated product information with confidence and educated consumers about company.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Completed floorsets, filled floor, and rang up customers.

Education

Bachelor of Science - Cellular And Molecular Biology

Western Oregon University
Monmouth, OR
06-2024

Associate of Arts - Biology

Associate of Arts Oregon Transfer Degree
Medford, OR
06-2021

Skills

  • Laboratory safety protocols
  • Clinical laboratory experience
  • Pipetting techniques
  • Confidentiality compliance
  • Quality control procedures
  • Hazardous material handling
  • Centrifuge operation
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Laboratory techniques
  • Safety protocols

Certification

Basic Life Support (BLS) and CPR certification

Interests

  • Food Tourism
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Video Gaming
  • Avid Reader
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • painting
  • Cooking

Timeline

Specimen Processor

Asante
08.2024 - 09.2025

Chemistry Lab Assistant

Western Oregon University
09.2023 - 06.2024

Front Desk Receptionist

Western Oregon University
09.2022 - 06.2024

Afterschool Teacher

YMCA
09.2019 - 06.2020

Sales Associate

Bath and Body Works, Limited Brands
06.2019 - 09.2021

Brand Associate

Old Navy
05.2016 - 05.2019

Bachelor of Science - Cellular And Molecular Biology

Western Oregon University

Associate of Arts - Biology

Associate of Arts Oregon Transfer Degree