Abigail Elena Kwakye
Summary
Results-driven professional with a background in caregiving, account sales management, and processing rental assistance applications, seeking a position at Children's Corps to apply strong interpersonal skills, organizational expertise, and a client-centered approach to drive positive outcomes for individuals in need.
Overview
9
9
years of professional experience
Work History
Lead Rental Assistant Application Processor
Staffing Solutions Organization
11.2021 - 06.2022
- Facilitated the application process for rental properties, ensuring accuracy and efficiency in application processing
- Showcased meticulous attention to detail when handling customer inquiries, promptly resolving issues to enhance service quality
- Employed strong and robust written and verbal communication skills to articulate intricate information to both clients and team members
- Leveraged Microsoft Office for data manipulation, report generation, and the creation of presentations for team meetings and client communications.
Account Sales Manager
Canada Dry
06.2016 - 01.2021
- Managed key client accounts, building strong relationships and ensuring customer satisfaction
- Developed and executed business development strategies to increase sales and market share
- Contributed to the generation of reports and business proposals to support data-driven decision-making
- Handled varied range of accounts, employing Microsoft Office to monitor, track/assess sales data, manage accounts, and prepare reports.
- Successfully navigated changing priorities, multitasking to fulfill clients' needs in a fast-paced setting, consistently meeting tight deadlines while upholding the delivery of top-notch service.
Home Health Caregiver
Caring Professionals/Care bridge
07.2013 - 08.2015
- Provided compassionate home health care, demonstrating excellent communication skills with patients and their families
- Engaged collaboratively and autonomously with healthcare professionals to support patient well-being and maintain accurate records
- Adapted to evolving patient needs and ensured standards of professionalism in healthcare delivery
- Embodied a self-starter mentality in delivering compassionate care to individuals with diverse needs
- Showcased exceptional organizational prowess in adeptly managing overlapping priorities and schedules
- Deployed interpersonal skills to build trust and rapport, fostering a positive caregiving environment.
Education
Bachelor of Science in Computer Science and Music -
Lehman College
Skills
- Customer service
- Relationship Management
- Problem-Solving/Analytical Thinking
- Adaptable and Resilient
- Written and Verbal Communication
- Negotiation
- Attention to Detail
- Proficiency in Microsoft Office applications
- Multitask
- Bilingual
Timeline
Lead Rental Assistant Application Processor
Staffing Solutions Organization
11.2021 - 06.2022
Account Sales Manager
Canada Dry
06.2016 - 01.2021
Home Health Caregiver
Caring Professionals/Care bridge
07.2013 - 08.2015
Bachelor of Science in Computer Science and Music -
Lehman College
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